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If cooktop does
not operate:
Check that the circuit breaker is not
tripped or the house fuse blown.
Check that the power supply cord is
plugged into the outlet (120 V models).
See Use and Care Guide for
troubleshooting list.
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If you need
assistance:
Refer to Use and Care Guide.
Call the Customer Interaction Center.
Check your Use and Care Guide for
a toll-free number to call or call the
dealer from whom you purchased
this appliance. The dealer is listed in
the Yellow Pages of your phone
directory under “Appliances —
Household — Major — Service and
Repair.”
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If you have questions about operating,
cleaning or maintaining your cooktop:
If you need
service:
To obtain the name and number of the
authorized service company:
Contact the dealer from whom you
purchased your cooktop; or
Look in the Yellow Pages of your
telephone directory under
“Appliances — Household —
Major — Service and Repair;” or
Call the Customer Interaction Center.
The toll-free number is listed in your
Use and Care Guide.
When you call, you will need:
The cooktop model number.
The cooktop serial number.
Both numbers are listed on the
model/serial rating plate located on the
underside of cooktop burner box.
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Maintain the quality built into your
cooktop by calling an authorized
service company.
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• Remove the attachment screws for the
bracket locations selected from the
bottom of the burner box. For Lift Top
models: Remove the two phillips
round head screws and hex nuts from
the envelope.
• Use bracket mounting holes that will
allow the clamp screws (see Step 3)
to contact the countertop bottom.
Attach brackets as shown then rotate
brackets so that they do not extend
beyond edge of burner box.
For Lift Top
models: Lift top
(see Use and Care
Guide for
instructions) and
install round head
screws through the
burner box and
brackets so that the
screw head is inside the burner box.
Attach the hex nuts against clamp
brackets.
• Tighten screws (or hex nuts) just
enough to hold brackets in place
when cooktop is put into cutout.
• Turn the cooktop right side up if
needed. Carefully place into the
cutout. Important: Check that the front
edge of the cooktop is parallel to the
front edge of the countertop.
If repostioning is needed, lift entire
cooktop up from cutout to prevent
scratching the countertop.
• Loosen the screws or nuts, rotate the
brackets so that they extend beyond
edge of the burner box. Tighten
screws or nuts securely.
2b.If installing after the cooktop
is placed into cutout (Note: This method is
not recommended for Lift Top models.):
• Carefully place cooktop into cutout.
• Important: Check that the front edge
of the cooktop is parallel to the front
edge of the countertop.
If repostioning is needed, lift entire
cooktop up from cutout to prevent
scratching the countertop.
• Remove the attachment screws from
selected bracket locations on the
bottom of the burner box.
• Attach brackets as shown so that they
are beyond edge of burner box and
the clamp screws (see Step 3) will
contact the countertop bottom.
Tighten screws securely.
burner
box
bracket
nut
screw
switch box
& cover
conduit
cooktop
countertop
burner box
support
rod
cooktop
countertop
2-1/2" (6.4 cm)
clamping
screw
bracket
burner
box
3.Place the 2-1/2" (6.4 cm)
clamping screws into the brackets. Use
a screwdriver to tighten the screws
against the countertop. DO NOT
OVERTIGHTEN.
4.Make electrical connection. (See
“Electrical requirements” and “Electrical
connection” sections, Pages 4 and 5.)
If your house has aluminum wiring, see
“Electrical requirements”, Page 4.
5.Reinstall elements and burner
bowls. Turn on power supply.
6.Depending on your model, push
in and turn each control knob to the “HI”
position or touch “ON” and turn each
control knob to the “HI” position. Check
the operation of the cooktop elements
and indicator lights.
LIFT TOP MODELS (KECS100 &
KECS161) only
Raise cooktop per Use & Care Guide
instructions. This will ensure that enough
slack is left after electrical connection to
properly operate lift top feature of cooktop.
If installing cooktop over built-under oven,
check that cooktop lift top feature operates
after oven installation is complete.
attachment screw
Note: Refer to Use and Care Guide for
operating and cleaning instructions.
Part No. 8285529
©2003 Whirlpool Corporation
Benton Harbor, Michigan 49022
Printed in U.S.A.