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If you need service or assistance, we suggest
you follow these four steps:
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
1. If dishwasher won’t run, or stops during cycle:
l
is doortightly closed and securely latched?
9 Has cycle been correctly set (and Control
Knob pulled out]?
l
Is water turned on?
l
Has house fuse blown or circuit breaker
tripped?
Whirlpool has a na-
tionwide network of
i 2
~ifl 01
franchised TECH-
CARE’ Service Com-
panies. TECH-CARE
service technicians
are trained to fulfill
the product warranty
1 FRANCHISED SERVICE
and provide after-
I
warranty service,
l
is the power cord plugged in (if so
anywhere in the
equipped)?
United States. To locate TECH-CARE service in your
l
Has electrical power Qeen interrupted?
area, call our COOL-LINE service assistance tele-
l
if motor has stopped because of overload,
phone number [see Step 2) or look in your tele-
it will automaticallv reset itself within a few
phone directory Yellow Pages under:
I. Before calling for assistance.. .
3. If you need service”‘. . .
minutes. If motor boes not start, call for
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
service.
MAJOR- SERVICE 8 REPAIR
OR
MAJOR- REPAIRING 8 PARTS
l
Are you using the POTS & PANS Cycle or
HI-TEMP WASHING Option? is the dishwasher
waiting for water to heat?
2. if water remains in the dishwasher:
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Has the cycle completed?
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A small amount of remaining water is normal.
l
is drain air gap clogged?
3. If detergent remains in the covered deter-
gent cup:
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is the bottom rack in backwards? (The rack
bumpers should be at the front.)
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Is the dishwasher detergent fresh and dry
without lumps?
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Is the cycle completed?
4. if you hear grinding, grating, crunching,
buzzing sounds:
l
A hard object has probably entered the
POWERClEAN Module.Thesoundshould
stop when the object is ground up.
2. If you need assistance’:‘...
Call Whirlpool COOL-LINE B service assis-
tance telephone number. Dial free from:
Continental U.S
. . . . . . . . (800) 253-1301
Michigan.. . . . .‘. : 1: 1.. . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if ser-
vice is necessary, recommend a qualified service
company in your area.
WHIRLPOOLAPPLIANCES
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARE SERVICE
FRANCHISEDTECH CARESERVICE
.SERVI( t (‘O.MP.4 Y,E.S
.SERI’I(‘E (‘OMR4.VlE.S
XYZSERVICECO
XYZSERVICECO
123MaDle 999.9999 123 Maple.. 999.9999
OR
WASHING MACHINES, DRYERS
8 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE ~‘O.M~4.L’lES
XYZSERVICECO
123MaDle.-..-.-..--999~9999
0
FSP is a registered trademark
of WhIrlpool Corporalron for
FSP
quality parts. took for thus
symbol of quality whenever
R you need a replacement part
for your Whrrlpool appliance
FSP replacement parts
will frt rrght and work rrght. because they are
mode to the same exacting specrflcations
used to build every new Whirlpool applrance
4. If you have a problem”‘...
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.