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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
3.
If you need service* . . .
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
Whirlpool has a na-
tionwide network of
franchised TECH-
1.
If dlshwasher won’t run, or stops durlng cycle:
CARE@ Service Com-
l
Is door tightly closed and securely latched?
panies. TECH-CARE
l
Has cycle been correctly set [and Control
service technicians
Knob pulled out]?
are trained to fulfill
l
Is water turned on?
the product warranty
l
Has house fuse blown or circuit breaker
and provide after-
,-:---a-
lIlc.‘pe” I
warranty service,
l
Is the power cord plugged in (if so
anywhere in the
equipped)?
United States. To locate TECH-CARE service in your
l
Has electrical power been interrupted?
area, call our COOL-LINE service assistance tele
l
If motor has stopped because of overload,
phone number (see Step 2) or look in your tele-
it will automaticallv reset itself within a few
phone directory Yellow Pages under:
minutes. If motor does not start, call for
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
service.
MAJOR-SERVICE h REPAIR
MAJOR-REPAIRING 6 PARTS
2. If water remains In the dishwasher:
WHIRLPOOLAPPLIANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEDTECH-CARESERVICE
l
Has the cycle completed?
l
Is drain air gap clogged?
.SBR\'/(‘E ('O.M/'A.V/ES
.SERVlC‘E (‘0Mf’ANlE.S
XYZSERVICECO
123Maple. .999~9999
XYZSERVICECO
3. It detergent remains in the covered deter-
123Maple. ,999.9999
OR
gent cup:
WASHING MACHINES, ORVERS
l
Is the bottom rack in backwards? [The rack
h IRONERS-SERVICING
bumpers should be at the front.]
l
Is the dishwasher detergent fresh and dry
without lumps?
l
Is the cycle completed?
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SERL’IC‘E (‘0Mf’AVlE.S
XYZSERVICECO
123 Maple ,999.9999
4. If you hear grinding, gratfng, crunchtng,
buzzing sounds:
4.
If you have a problem’” . . .
l
A hard object has probably entered the
Call our COOL-LINE service assistance tele-
POWERCLEAN ModuIe.Thesoundshould
phone number (see Step 2) and talk with one of
stop when the object is ground up.
our Consultants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
2. If you need assistance”. . .
Call Whlrlpool COOL-LINE@ service assis-
tance telephone number. Dlal free from:
Continental U.S. . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . (800) 253-l 121
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if ser-
vice is necessary, recommend a qualified service
company in your area.
0
FSP is o registered trademark
of Whirlpool CorporalIon for
FSP
quality parts. look for this
symbol of quality whenever
you need a replacement part
@ for your Whirlpool appliance.
FSP replacement parts
will fit right and work right. because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
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