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If you need service or assistance, we suggest
you follow these four steps:
I. Before calling for assistance.. .
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
1.
2.
3.
if dishwasher won’t run, or stops during cycle:
l
Is doortightly closed and securely latched?’
l
Has cycle been correctly set [and Control
Knob pulled out]?
l
Is water turned on?
l
Has house fuse blown or circuit breaker
tripped?
l
Is the power cord plugged in (if so
equipped)?
l
Has electrical power been interrupted?
l
If motor has stopped because of overload,
it will automatically reset itself within a few
minutes. If motor does not start, call for
service.
l
Are you using the POTS & PANS Cycle or
HI-TEMP WASHING Option? Is the dishwasher
waiting for water to heat?
if water remains in the dishwasher:
l
Has the cycle completed?
l
Is drain air gap clogged?
if detergent remains in the covered deter-
gent cup:
l
Is the bottom rack in backwards? [The rack
bumpers should be at the front.]
l
Is the dishwasher detergent fresh and dry
without lumps?
l
Is the cycle completed?
4. If you hear grinding, grating, crunching,
buzzing sounds:
l
A hard object has probably entered the
POWER CLEAN Module.The sound should
stop when the object is ground up.
2. If you need assistance”...
Call Whirlpool COOL-LINE * service assis-
tance telephone number. Dial tree from:
Continental U.S.
. . . . . . . . . . . . (800) 253-1301
Michigan.. . . , . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if ser-
vice is necessary, recommend a qualified service
company in your area.
3.
If you need service”...
7iEC//-CARE
FRANCHISED SERVICE
Whirlpool has a na-
tionwide network of
franchised TECH-
CARE” Service Com-
panies. TECH-CARE
service technicians
are trained to fulfill
the product warranty
and provide after-
warranty service,
anywhere in the
United States. To locate TECH-CARE service in your
area, call our COOL-LINE service assistance tele
phone number [see Step 2) or look in your tele-
phone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD- ELECTRICALAPPLIANCES-
MAJOR-SERVICE 6 REPAIR MAJOR-REPAIRING 6 PARTS
WHIRLPOOLAPPLIANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH CARESERVICE
FRANCHISEDTECH-CARESERVICE
SERI’,(‘E (‘fJ.Wf’-\.V/E.S SERI-fc’E ~‘f~MP.4.VfE.S
XYLSERVlCE CO
XYLSERVICECO
123 Maple
939 9399 123 Maple
999 9999
OR
WASHING MACHINES. DRYERS
A IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH CARESERVICE
.SER~‘,~‘E COMf’.4.VIE.S
XYZSERVICECO
123 Maple
993.9993
FSP
quality parts. Look for this
symbol of quality whenever
‘R‘ you need a replacement part
” for your Whirlpool appliance.
FSP replacement parts
WIII fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
0
FSP is a registered trademark
of
Whirlpool Corporation for
4. If you have a problem*...
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert F. Gunts. Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
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