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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
3. If you need service*...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a
cycle:
l
Is the door tightly closed and securely
latched?
l
Has the cycle been correctly set?
1 7mH-CA~E
l
Is the water turned on?
FRANCHISED SERVICE
l
Have you checked your home’s main fuses or
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE@ Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
circuit breaker box?
l
Is the dishwasher wired into a live circuit with
the proper voltage (DU7200XS)?
l
Is the power supply cord plugged into a live
circuit with the proper voltage (DU7216XS)?
l
If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
If water remains in the dishwasher:
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Has the cycle completed?
l
A small amount of remaining water IS normal
l
Is drain air gap clogged?
If detergent remains in the covered detergent
cup:
. Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
l
Is the dishwasher detergent fresh?
l
Is the cycle completed?
2. If you need assistance?..
Call Whirlpool COOL-LINE@ service as-
sistance telephone number. Dial free from
anywhere in the U.S.:
l-800-2534301
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES HOUSEHOLD
ELECTRICAL APPLIANCES
MAJOR SERVICE & REPAIR
MAJOR REPAIRING 8 PARTS
OR
WHlR?POCL APPLIANCES
WHIRLPOOL APPL!AIVCES
FRAhCHISkU TECH CARE SERUCF
FRANCHIStD TECH-CARE SERVICE
YE,&\ if’k , f,!f/‘\ L/f,.
.Sb’:li i /c ‘E , ‘f J.%f/‘A .\ ib,.’
XYZ SERVICE “0
XYZ SERVICE CC
123 Mape
333 3999 '23 Maple 999 3999
OR
WASHING MACHINES, DRYERS
8 IRONERS SERVICING
'b'?hlRLPO@L APPLIANCES
FRANCHISED TECh CARE SEWCF
\l-fi,',C ,A c O\f/'i \/t
XYL SEWCE 10
123 %ple
999 3399
4. If you have a problem?..
Call our COOL-LINE service assistance tele-
phone number(see Step 2) and talk with one of our
Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5.
If you need FSP”
replacement parts?..
FSP is a registered trademark of Whirlpool Cor-
poration for quality parts. Look for this symbol of
quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they are
made to the same exacting specifications used to
build every new Whirlpool appliance.
* If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion is needed in order to better respond to your
request for assistance.
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