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If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher won’t run, or stops during a
program:
l
Is the door tightly closed and securely
latched?
l
Has the program been correctly set (and the
START Pad pressed]?
l
Is the water turned on?
l
Have you checked your home’s main fuses or
circuit breaker box?
l
Is the dishwasher wired into a live circuit with
the proper voltage (undercounter models]?
l
If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If motor does not start, call for
service.
l
Are you using the POTS & PANS Program or a
HI TEMP Washing Option? Is the dishwasher
waiting for water to heat? (See pages 8 & 91.
If water remains in the dishwasher:
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Has the program completed?
If detergent remains in the covered detergent
cup:
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Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
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Is the dishwasher detergent fresh?
l
Has the program completed?
If you hear grinding, grating, crunching, buzz-
ing sounds:
l
A hard object has probably entered the
POWER CLEAN Module. The sound should stop
when the object is ground up.
2. If you need assistance*...
Call Whirlpool COOL-LINE” service as-
sistance telephone number. Dial free from:
Contlnental U.S.
. . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
3. If you need service*...
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE R Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty servrce,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step
2) or look in your telephone directory yellow
Pages under:
APPLIANCES-HOUSEHOLO~
ELECTRICAL APPLIANCES-
MAJOR-SERVICE 6 REPAIR
MAJOR- REPAIRING & PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CAAE SERVICE IRANCHISEOTECH-CARE SERVICE
SERVICE COMPA.\‘lt:S
SERVICE COMPANIES
XYZ SERVICE CO XYZ SERVICE CO
12lMap1e ..-..... 999.9999 123 Maple ..-.....-. 999.9999
OR
WASHING MACHINES.ORYERS
L IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
XYLSERVICE CO
123 MaDIe
999.9999
4. If you have a problem*...
Call our COOL-LINE service assistance tele-
phone number [see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
‘If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
FSP is a registered trademark
0
of Whirlpool Corporation for
quality parts. took for this
FSP
symbol of quality whenever
you need a replacement parl
@ for your Whirlpool appliance.
FSP replacement parts
will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance.
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