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If you need setice or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
IF YOUR DISHWASHER WON’T RUN, OR STOPS
DURING A PROGRAM:
l
Is the door tightly closed and securely
latched?
l
Has the program been correctly set (and the
START Pad pressed)?
l
Is the water turned on?
l
Have you checked your home’s main fuses or
circuit breaker box?
l
Is the dishwasher wired into a live circuit with
the proper voltage?
l
If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If motor does not start, call for
service.
l
Are you using the POTS 81 PANS Program or a HI
TEMP Washing Option? Is the dishwasher wait-
ing for water to heat? (See pages 8 & 9).
IF WATER REMAINS IN THE DISHWASHER:
l
Has the program completed?
IF DETERGENT REMAINS IN THE COVERED
DETERGENT CUP:
l
Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
l
Is the dishwasher detergent fresh?
l
Has the program completed?
IF YOU HEAR GRINDING, GRATING,
CRUNCHING, BUZZING SOUNDS:
l
A hard object has probably entered the
POWER CLEAN Module. The sound should stop
when the object is ground up.
2. If you need assistance?..
3. If you need setice*...
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE’\ Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our CCCL-LINE
service assistance telephone number (see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES. HOUSEHOLD - ELECTRICAL APPLIANCES -
MAJOR - SERVICE 6 REPAIR MAJOR - REPAIRING 6 PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
SERVIC’E C0MPA.YlE.S SERVICE (‘OMPANIES
XYZ SERVICE CO
XYZSERVICE CO
123 Maple 999.9999
OR
123 Maple 999.9999
WASHING MACHINES. DRYERS
6 IRONERS SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE CO,MPA,VIES
XYZ SERVICE CO
123 Maple 999-9999
4. If you have a problem?..
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of our
Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
5. If you need FSP ”
replacement parts?. .
Call Whirlpool COOL-LINE” service as-
FSP is a registered trademark of Whirlpool Cor-
sistance telephone number. Dial free from any- poration for quality parts. Look for this symbol of
where in the U.S.:
I-800-253-1301
quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
and talk with
One Of OUI
trained
COnSUkYnfS.
The
parts will fit right and work right, because they are
COflSUk3nf Call illSfrUCf YOU
in how
t0
obtain
SatiS-
made to the same
exacting specifications used to
factory operation from your appliance or, if serv- build every new
Whirlpool appliance,
ice iS neCt?SSary,
recommend a qualified
SerViCe *
company in your area.
If YOU mUSf CalI Or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion is needed in order to better respond to your
request for assistance.