If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance... 3. Lf you need service*...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dlshwasher will not run, or stops during T
a cycle:
\.-----
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Is the door tightly closed and securely
latched?
u
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Has the cycle been correctly set?
me//-CARE
. . . . . ^
7ik 01 Q
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Is me water turnea on!
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Have you checked your home’s main fuses or
circuit breaker box?
l
Is the dishwasher wired into a live circuit with
the proper voltage (undercounter models)?
l
If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
If your dlshwasher seems to run too long:
l
Are you using POTS & PANS Cycle or HI-TEMP
WASHING Option? The dishwasher may be
waiting for the water to heat.
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Is your household water temperature set too
low? Low water temperature settings will
cause longer dishwasher operating times.
If water remalns In the dishwasher:
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Has the cycle completed?
l
A small amount of remaining water is normal.
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Is drain air gap clogged?
If detergent remains In the covered detergent
cup:
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Is the bottom rack in backwards? (The rack
bumpers should be at the front.]
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Is the dishwasher detergent fresh?
l
Is the cycle completed?
If you hear grlndtng, grating, crunching, buzz-
Ing sounds:
l
A hard object has probably entered the
POWER CLEAN Module. The sound should
stop when the object is ground up.
2. If you need assistance*...
Call Whlrlpool COOL-LINE!S service as-
slstance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska I Hawali . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE* Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
[ FRANCHISED SERVICE
’ and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES-HOUSEHOLD - ELECTRICAL APPLIANCES-
MAJOR-SERVICE (L REPAIR MAJOR-REPAIRING 6 PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE FRANCHISEDTECH-CARESERVICE
SEh > ICE COMPANIES SERVICE COMPANIES
XYZSERVICECO XYZSERVICECO
123MAPLE 999-9999 123MAPLE 999.9999
OR
WASHING MACHINES, DRYERS
(L IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
XYZSERVICECO
123 MAPLE 999-9999
4. If you have a problem*...
Call our COOL-LINE service assistance tele-
phone number [see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
‘If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
FSP is a registered trademark
0
of Whirlpool Corporation for
quality parts. Look for this
FSP
symbol of quality whenever
you need a replacement part
@ for your Whlrlpool appliance.
FSP replacement parts
will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
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