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If you need service or
assistance, we suggest
you follow these four steps:
I. Before calling for assistance.. .
Performance problems often result from little things
You con find and fix Yourself without tools of any kind.
If your refrigerator will not operate:
l
Is the electric cotd plugged in?
l
Is Q fuse blown or a circuit breaker tripped?
l
Is the Temperature Control turned ON?
If there is a rattling or jingling noise, or other
, unfamlliar sounds:
l
Is something on top or behind the refrigerator mak-
ing noise when the refrigerator is running7
l
New features on Your new refrigerator make new
sounds. You may be hearing air flowing from the
fans, timer clicks for the defrosting cycle. defrost
water draining into the defrost pan.
If your ice maker will not operate:
l
Has the freezer hod enough time to get cold? With
a new refrtgerotor, this might take overnight.
l
Is the signal arm ON...in the down position?
l
Is the water valve turned on? Is water getting to the
ice maker7
If there is water in the defrost pan:
l
In hot, muggy weather. this is normal. The pan con
even be half full. Make sure the refrigerator
IS
level
so the pan doesn’t overflow.
If the light doesn’t work:
l
Check fuses and circuit breakers. Make sure it’s
plugged in.
If a bulb Is burned out:
l
See instructions for changing light bulbs on page
7. Use appliance bulbs only.
If the motor seems to run too much:
l
Is the condenser, behind the base grille, free of
dust and lint?
l
On hot days, or if the room is worm, the motor
naturally runs longer.
l
If the door has been opened a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember:
Motor running time depends on dif-
ferent things: number of door openings, amount of
food stored. temperature of the room, setting of the
controls.
And. your new refrigerator may be larger than
your old one so it has more space to be cooled. It
also has o regular freezer instead of Q frozen food
compartment. All this means better refrigeration and
may require more running time than your old one.
2. If you need assistance*. . .
Call Whirlpool COOL-LINE@ service
assls-
tance telephone number. Dial free from:
ContInental U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . (800) 253-4121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac-
tory operation from your appliance or, if service is
necessary recommend a qualified service company
in vour area.
3. If you need service”. . .
Whirlpool has a na-
tionwide network of
franchised TECH-CARE@ 1
Service Companies.
_ TECH-CARE servi
technicians ore trained
to fulfill the product
7iEC#CARE
warranty and provide
after-warranty service,
FRANCHISED SERVICE
!
anywhere in the United
States. To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step 2) or
look in your telephone directorv Yellow Paaes under.
APPLIANCES-HOUSEHOLD-
MAJOR- SERVICE 6 REPAIR
WHIRLPOOL APPLIANCES
FRANCHISED TECMARE SERVICE
SERVICE COMPANIES
XY2 SERVICE CO
123 Maple 999.9999
WASHING MA
6 IRONER
CHINES.DRYERS
S-SERVICING
WHIRLPOOL AP
PLIANCES
FRANCHISED
TECH-CARE SERVICE
ELECTRICAL A
OR
MAJOR- REF
WHIRLPOOL APPL
FRANCHISED TI
SIRV,
XYZ SERVICE CO
123Maplc....
OR
SERVlCE COMPANlES
XYZ SERVICE CO
123 Maple 999.9999
PPLIAN
CES-
‘AIRING
h PARTS
,IANCES
:C%l-CARI
ICE COE
: SERVICE
HPANIES
999.9999
4. If you have a problem:‘:. . .
Call our COOL-LINE service asslstance telephone
number (see Step 2) and talk with one of our Consul-
tants, or if ycu prefer, write to:
Mr. Stephen E. Upton, 5% Vice President
Whirlpool Corporation
Administrative Center
2000 US-33
North
Benton Harbor, MI 49022
‘If You must call or write, please provide- model
number. serial number, dote of purchase, and a
complete description of the problem. This informa-
tion is needed in order to better respond to your
request for assistance.
I
0
FSP
A
FSP 1s o
regIstered
trademark of Whirlpool
I
Corporotlon for quality parts took for this symbol
of qualftv whenever you need o replacement part
b
for your Whirlpool appliance FSP replacement
ports will
flt
rfght and work rlghl. because they ore
I
mode to the some exacting speclflcot~ons used
to
build every new Whirlpool appliance