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If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind
If electricity goes off:
Learn how long power WIII be off by calling the
power company
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If sewice IS to be interrupted 24 hours or less, keep
freezer closed Most food will stay frozen
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If servrce is to oe interrupted longer than 24 hours,
do this
1. Remove all unfrozen food and store in CI frozen
food locker OR...
2. Place 2 Ibs (0.9 kg] of dry ice In freezer for every cu
ft of freezer space. This will keep frozen foods for 2
to 4 days. Wear gloves to protect your hands from
dry ice burns
3. If neither food locker storage or dry Ice IS avail-
able, use 01 can perishable food at once
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The length of time food will stay frozen depends on
several factors For instance a full freezer will remain
cold longer than a freezer partially filled And a
freezer full of meat WI/I stay cold longer than a
freezer filled with baked goods Also, if the food still
contains Ice crystals, It may be safely refrozen, al-
though the quality and flavor may be affected Use
this food as soon as convenient If the condition of
the food IS poor or IS In any way questionable. it is
wise to dispose of it
If freezer stops running:
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Check fuse box or circuit breaker.
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Check electric company for a power failure.
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Be sure Temperature Control IS turned ON
If motor seems to tun too long
1. If large amounts of unfrozen food have been put
into the freezer, motor will run longer
2. On hot summer days or if rcom is hot, motor will run
longer to provide correct amount of cooling.
If treezer feels warm
During normal operating conditions the freezer
transfers heat removed from food packages and air
space to the outside rcom air The freezer cabinet
mav feel warm
If trost bullds up on the trim strip around top of
cabinet
1. Check the fit of the lid to make sure it is sealing. With
the lid closed, press down firmly on the edges or at the
center of the lid. This pressure will cause the flexible lid
to fit flat against the cabinet and seal.
2. Do not open or close the lid by grasping a corner.
Use the handle.
2. If you need assistance?..
Call Whirlpool COOL-LINE@ service assist-
ance telephone number. Dial free from any-
where in the U.S.:
1-800-253-1301
and talk with one of our trained Consultants. The Con-
sultant can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend a qualified sewice company in
your area.
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Check to see If power cord is plugged Into the
outlet