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Solving common ice maker/dispenser
problems
PROBLEM
CAUSE
SOLUTIONS
Ice dispenser
l Freezer door open
l Close the freezer door.
won’t work
l Ice bin not properly
l Make sure bin is pushed in all the way.
installed
l Wrong ice in bin
l Use only crescents from ice maker.
Shake the bin occasionally to keep cubes
separated and to increase storage room.
l Dispenser not used for l Dump old ice and make a new supply.
extended periods,
causing ice cubes to
melt together
Ice dispenser
l Ice dispenser bar held l Wait about 3 minutes for the dispenser
stops working
in too long
motor to reset.
l Large amounts of ice should be taken
from the bin, not through the dispenser.
Off-taste or
odor in ice
l Ice attracts airborne
odors; old ice
l Water quality
l Foods not properly
wrapped
l Ice bin and freezer may
need cleaning
l Plumbing to ice maker
l New ice maker
l Dump old ice and make a new supply.
Store excess ice in covered container.
l Water containing minerals (such as sulfur)
may require a filter to remove.
l Good water quality is important for good
ice quality. Try to avoid connecting the ice
maker to a softened water supply. Water
softener chemicals (such as salt from a
malfunctioning softener) can damage the
ice maker mold and lead to poor ice
quality. If a softened water supply cannot
be avoided, make sure the water softener
is operating properly and well maintained.
l Wrap properly. See pages 24 and 25.
l Clean freezer and ice bin. See cleaning
chart on pages 20 and 21.
l Follow Installation Instructions for proper
ice maker water supply hook up. (See
back of refrigerator cabinet.)
l The first few loads of ice from a new ice
maker may have an off-taste. Dump ice
and make a new supply.
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