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If you need service or
assistance, we su
7
gest you
follow these fours eps:
1. Before calling for service* . . .
Performance problems are somettmes caused by
little things you can correct wlthout tools Before you
call for service. check this list
If your refrigerator will not operate:
l
Is the electric cord plugged In7
l
Is a fuse blown or a circuit breaker tripped?
l
Is the Temperature Control dial turned ON’
If your ice maker will not operate:
l
Has the freezer had enough time to get cold7 With
a new refrigerator, this might take overntght
l
Is the slgnal arm In the down posItIon
l
Is the switch moved to ON?
l
Is the water valve turned on. and
IS
water getting
to the Ice maker’
If there is a rattling or jingling noise, or other
unfamiliar sounds:
l
Is something on top or behind the refrigerator mak-
Ing noise when the refrigerator
IS
runnIngi,
l
New features on your new refrigerator make new
sounds You may be hearing air flowtng from the
fans, timer clicks for the defrosting cycle. defrost
water draining Into the defrost pan If you have an
Ice maker, you will hear water fill the molds and
the ice drop into the bin
If there is water in the defrost pan:
l
In hot, muggy weather, this IS normal The pan can
even be half full Make sure the refrigerator IS level
so the pan doesn’t overflow
If the light doesnY work:
l
Check fuses and circuit breakers Make sure It’s
plugged In
l
The bulb may be burned out Unplug the refrlger-
ator remove the light shield, replace the bulb with
an appliance bulb no larger than 40 watts Re-
place the light shield and plug In the cord
If the motor seems to run too much:
l
Is the condenser. behind the base grill. free of dust
and Ilnt’
l
On hot days. or If the room IS worm. the motor
naturally runs longer
l
If the door has been opened a lot. or If a large
amount of food has been put In. the motor WIII run
longer to cool down the lnterlor
Remember:
Motor running t/me depends on dlf-
ferent things number of door openings. amount of
food stored, temperature of the room. setting of the
controls
And, your new refrtgerator may be larger than
your old one so it has more space to be cooled. It
also has a regular freezer Instead of a frozen food
compartment
All this means better refrigeration and
may require more running time than your old one
Part No. 942905
2. If you need assistance* . . .
Call Whlrlpool COOL-LINE” service assis-
tance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants The
Consultant can Instruct you In how to obtain satisfac-
tory operation from your appliance or, if service IS
necessary, recommend a qualified service com-
pany in your area.
3. If you need service*...
WhIrlpool has a na-
tionwide network of
franchtsed TECH-CARE *
Servtce Companies.
TECH-CARE service
1
technicians are tralned
to fulfill the product
warranty and provide
after-warranty service,
1 FRANcHlSED SERVKE 1 anywhere in the United
States. To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step 2) or
look in your telephone directory Yellow Pages under.
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE L REPAIR
MAJOR--REPAIRING 8 PARTS
WHlALPOOLAPPLlANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARE SERVICE
FRANCHISEDTECH CARESERVICF
SEH\‘If‘I; row/l4 V1E.S
SERI’,~‘E f’OW1J.4 V/E,5
XYLSERVICECO
XYLSERVICE CO
123 Maple
999 9999
123 Maple
999.9999
OR
WASHING MACHINES, DRYERS
8 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH CARESERVICE
.SEH\.,C E (‘O.M/‘.\ V16.S
XYZSERVICECO
123 Maple
999 9999
4. If you have a problem*...
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr Guy Turner, Vice President
WhIrlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call or write, please provide. model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion IS needed in order to better respond to your
request for assistance.
0
FSP
IS o regIstered trademark of Whirlpool
Corporation for quality parts Look for this symbol
of quality whenever you need o replacement
FSP
pari for your WhIrlpool appliance FSP
replacement parts ~111 fll right and work right
R
because they ore made lo the some exacllng
speclflcatlons used to build every new
WhIrlpool oppltance
Benlon Harbor, Michigan. Automatic Washers, Clothes Dryers,
Freezers, Aelrigerator-Freezers. Ice Makers, Dishwashers,
Built-in Ovens and Surlace Unils, Ranges, Microwave Ovens,
Compactors. Room Air Conditioners, Dehumldillers. Central
Healing and Air Conditioning Systems.
Printed in U.S.A.