Filter
Top Products
If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
2. If you need assistance%.
Peflormance problems often result from little things
*ou zan find and fix yourself without tools of any kind.
IIf your refrigerator will not operate:
* Ic the electric cord plugged into a live circuit with
proper voltage? (See page 4.)
e c(Jve vou checked Your home’s main fuses or circuit
“reaker box?
Call Whirlpool COOL-LINER service assistance tele-
phone number. Dial free trom anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained Consultants. The Con-
sultants can instruct YOU in how to obtain satisfactory
* $5 tile Refrigerator Control ON?
If there is a rattling or jingling noise or unfamiliar
sounds:
operation from your bppliance or, if service is neces-
sary, recommend a qualified service company in your
area.
3.
If you need service?..
* Is something on top or behind the refrigerator making
noise when the refrigerator is running?
* New features on your new refrigerator make new
sounds. You may be hearing air flowing from the fans,
timer clicks for the defrosting cycle, or defrost water
draining in the defrost pan.
It your ice maker will not operate:
* H,JS the freezer had enough time to get cold? With a
new refrigerator, this might take overnight.
* IS the signal arm ON in the down position?
* Is the water valve turned on? Is water getting to the ice
maker?
-%Kl
2
Whirlpool has a nationwide network
01 7 of franchised TECH-CARE’ service
companies. TECH-CARE service
TECU-CARE
technicians are trained to fulfill the
,~ ?!!?SEDSERVICE
J
product warranty and provide after-
warranty service, anywhere in the United States. To lo-
cate TECH-CARE service in your area, call our COOL-
LINE service assistance telephone number [see Step 2)
or look in yourtelephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE & REPAIR
MAJOR - REPAIRING & PARTS
OR
NHIRLPOOLAPPLIANCES WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEDTECH-CARESERVICE
If there is water in the defrost pan:
* rhis is normal in hot, muggy weather. The pan can
even be half full. Make sure the refrigerator is level so
the pan does not overflow.
YEX”I(‘fi: C‘OMPASIES SERVICE (‘OMPA.VIE.9
XYZSERVICECO
XYZSERVICECO
123 MAPLE
999.9999 123MAPLE
999-9999
OR
If the light does not work:
0 Have you checked your home’s main fuses or circuit
breaker box?
WASHING MACHINES, DRYERS
& IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
* Is
the
power supply cord plugged into a live circuit
with the proper voltage? [See page 4.)
It a bulb is burned out:
SERL’l(‘E ~‘OMPANIES
XYZSERVICECO
123MAPLE 999-9999
4. If you have a problem?..
w See Instructions for changing light bulbs on page 6.
Gnly use appliance bulbs.
If the motor seems to run too much:
= Is the condenser, behind the refrigerator, free of dust
end lint?
a On hot days, or if the room is warm, the motor naturally
runs longer.
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
= If :he door has been opened a lot, or if a large amount
ot food has been put in, the motor will run longer to
cool down the interior
Benton Harbor, Ml 49022
5.
If you need FSP”
replacement part&. .
Remember: Motor running time depends on different
‘hings’ number of door openings, amount of food
stored, temperature of the room, setting of the controls.
And, your new refrigerator may be larger than your
old one so it has more space to be cooled. It also has a
regular freezer instead of a frozen food compartment.
411 rhls means better refrigeration and may require
,more running time than your old one.
FSP
is a registered trademark of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
Whirlpool appliance. FSP replacement parts will fit
right and work right, because they are made to the
same exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your area, refer to
Step 3 above or call the Whirlpool COOL-LINE service
assistance number in Step 2.
‘If you must call or write, please provide: model
number, serial number, date of purchase, and a com-
plete description of the problem. This information is
needed in order to better respond to your request for
assistance.
15