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If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If your refrtgerator will not operate:
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Is the electric cord plugged in?
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Is a fuse blown or a circuit breaker tripped?
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Is the Refrigerator Control turned ON?
If there Is a rattling or jingling noise, or other
unfamiliar sounds:
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Is something on top or behind the refrigerator mak-
ing noise when the refrigerator is running?
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New features on your new refrigerator make new
sounds. You may be hearing air flowing from the
fans, timer clicks for the defrosting cycle. defrost
water draining into the defrost pan.
If there Is water in the detrost pan:
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In hot, muggy weather, this is normal. The pan can
even be full. Make sure the refrigerator is level so the
pan doesn’t overflow.
If the light doesn’t work:
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Check fuses and circuit breakers. Make sure it’s
plugged in.
If a bulb Is burned out:
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See instructions for changing light bulbs on page
6. Use appliance bulbs only.
It the motor seems to run too much:
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Is the condenser, behind the refrigerator, free of
dust and lint?
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On hot days, or if the room is warm, the motor
naturally runs longer.
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If the door has been opened a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember: Motor running trme depends on dif-
ferent things: number of door openings, amount of
food stored. temperature of the room, setting of the
controls.
And, your new refrigerator may be larger than
your old one so it has more space to be cooled, It
also has a regular freezer instead of a frozen food
compartment. All this means better refrigeration and
may require more running time than your old one.
.
Moving. . .
Remove everything that comes out. Wrap all parts
If your refrigerator is equipped with an automatic
well and tape them together so they don’t shift and
ice maker. shut off the ice maker water supply a
rattle.
day ahead of time. Disconnect the water line. After
Screw in the leveling rollers; tape the doors shut;
the last supply of ice drops, lift the signal arm to turn
tape the electric cord to the cabinet. When you get
off the ice maker.
to your new home, put everything back, level it.
Remove all food. Pack frozen foods in dry ice.
reconnect the water supply and refer to the “Before
Unplug the refrigerator and clean it thoroughly.
Using. ..“page.
0
FSP IS a reglstered trademark of WhIrlpool
Corporal~on for quality parts Look for this symbol
of quality whenever you need a w,lacement
FSP
part for your WhIrlpool appliance FSP
replacement porls WIII fit right a?d work right
a
because they are made to the same exacting
speclficotlons used lo build every new
WhIrlpool appliance
2. If you need assistance* . . .
Call Whirlpool COOL-LINE r/ service asslr-
tance telephone number. Dlal free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 81 Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac-
tory operation from your appliance or, if service is
necessary, recommend a qualified service com-
pany in your area.
3. If you need service*...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE ’
Service Companies.
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
1 FRANCHISED SERVICE
anywhere in the United
States. To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step 2) or
look in your telephone directory Yellow Pages under
APPLIANCES-HOUSEHOLD-
ELECTAICAL APPLIANCES-
MAJOR-SERVICE 6 REPAIR
OR
MAJOR- REPAIRING (L PARTS
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVIC‘E CO.MPA.~lES
SERVICE (‘O.MPA.YIES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple 999.9999
123 Maple. 999.9999
OR
WASHING MACHINES. DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE CWMPA.VIES
XYZ SERVICE CO
123 Maple I.. 999.9999
4. If you have a problem:‘:...
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants. or if you prefer, write to.
Mr Robert F Gunts, Vice President
Whrrlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call or write, please provide: model
number, serial number, date of purchase, ond a
complete description of the problem. This informa-
tion is needed In order to better respond to your
request for assistance.
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