Filter
Top Products
If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If electriclty goes off:
Learn how long power will be off by calling the
power company.
l
If service is to be interrupted 24 hours or less, keep
freezer closed. Most food will stay frozen.
9 If service is to be interrupted longer than 24 hours,
do this:
1. Remove all unfrozen food and store in a frozen
food locker. OR...
2. Place 2 Ibs. (0.9 kg] of dry ice in freezer for every
cu. 17 of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns.
3. If neither food locker storage or dry Ice is avail-
able, use or can perishable food at once
l
The length of time food will stay frozen depends on
several factors. For instance. a full freezer WIII remain
cold longer than a freezer partially filled And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods. Also, If the food still
contains ice crystals, it may be safely refrozen, aI-
though the quality and flavor may be affected Use
this food as soon as convenient If the condition of
the food is poor or is In any way questlonable, It is
wise to dispose of it
If freezer stops running:
l
Check to see if power cord IS plugged tnto the
outlet.
l
Check fuse box or circuit breaker
l
Check electric company for a power failure.
l
Be sure Temperature Control is turned ON
If compressor seems to run too long:
l
Check to see that condenser, located on back of
freezer, is free of dust and lint.
l
On hot summer days or If room is hot, compressor will
run longer to provide the correct amount of cooling.
l
If large amounts of unfrozen food have been put
into the freezer, compressor will run longer.
l
Check to see that there IS enough air circulation
space above and in back of the freezer
0
FSP IS a reglsiered trademark of WhIrlpool
Corporation for quality ports Look for this symbol
FSP
of quality whenever you need a replacement part
for your WhIrlpool appliance FSP replacement
8
parts WI/I 111 rlghi and work right. because they are
made to the same exacting specfllcatlons used
to bulld every new WhIrlpool appliance
2. If you need assistance*...
Call Whlrlpool COOL-LINE@ service assistance
telephone number. Dial free from:
Contlnental U.S.
. . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . (8001632-2243
Alaska & Hawaii
. . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satrsfac-
tory operation from your appliance or, if service is
necessary, recommend a qualified sen,ice company
in your area.
3. lf you need servic&...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE@
Service Companies
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provrde
after-warranty service,
anywhere in the United
States To locate
TECH-CARE sewice in your area, call our COOL-LINE
service assistance telephone number [see Step 2) or
look in your telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8. REPAIR
MAJOR - REPAIRING 6 PAI ITS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH~CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SBHL’I(‘E ~‘O.MI’A.VIES
SK‘HL’ICE ~‘O.MI’A.\‘IES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple _.
999~9999
123 Maple _. 339 9999
OR
WASHING MAClilNES, DRYERS
a
iR0~E.w - SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SEHVIC’E ~‘0MI’ANIP.S
XYZ SERVICE CO
123 Maple 999-9999
4. If you have a problem*...
Call our COOL-LINE sewice assistance telephone
number (see Step 2) and talk with one of our
Consultants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion is needed in order to better respond to your
request for assistance.
10