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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If electricity goes off:
Learn how long power will be off by calling the
power company.
l
If sewice is to be interrupted 24 hours or less, keep
freezer closed. Most food will stay frozen.
l
If sewice
IS
to be Interrupted longer than 24 hours,
do this:
1.
Remove all unfrozen food and store in a frozen
food locker
OR...
2. Place 2 Ibs. (0.9 kg) of dry ice in freezer for every cu.
ft of freezer space. This will keep frozen foods for 2
to 4 days. Wear gloves to protect your hands from
dry ice burns.
3. If neither food locker storage or dry Ice
IS
avail-
able, use or can perishable food at once.
l
The length of time food will stay frozen depends on
several factors. For instance: a full freezer will remain
cold longer than a freezer partially filled And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods. Also, if the food still
contains ice crystals, it may be safely refrozen, al-
though the quality and flavor may be affected. Use
this food as soon as convenient If the condition of
the food
IS
poor or is in any way questionable, it is
wise to dispose of it.
If freezer stops running:
l
Check to see if power cord is plugged Into the
outlet
l
Check fuse box or circuit breaker.
l
Check electric company for a power failure
l
Be sure Temperature Control is turned ON.
If compressor seems to run too long:
l
Check to see that condenser, located on back of
freezer, is free of dust and lint
l
On hot summer days or if room is hot, compressor will
run longer to provide the correct amount of cooling.
l
If large amounts of unfrozen food have been put
into the freezer, compressor will run longer.
l
Check to see that there is enough air circulation
soace above and in back of the freezer
0
FSP
:I?
FSP IS a registered trademark of WhIrlpool
Corporation for quality parts Look for ths symbol
of quality whenever you need a replacement
part for your Whutpool appliance FSP
replacement parts will fit rlghl and wok right.
because thev are made to the same exactrno
specrfication; used to build every new
-
WhIrlpool appliance
2. If you need assistance”. . .
Call Whlrlpool COOL-LINE g service assis-
tance telephone number. Dlal free from:
Contlnental U.S.
. . . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 8 Hawali
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac-
tory operation from your appliance of, if service is
necessary. recommend a qualified service com-
pany in your area.
3. lf you need service”...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE ’
Service Companies.
TECH-CARE service
I
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States. To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step 2) of
look in your telephone directory Yellow Pages under
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR- SERVICE 8 REPAIR
OR
MAJOR- REPAIRING 8 PARTS
WHlRLPOOLAPPLlANCES
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH CARESERVICE
FRANCHISEDTECH-CARE SERVICE
.SERI’ICb: (‘O.MP-\ .VlE,S
SERL’IC‘E C‘(lWPA.VlES
XYLSERVICE CO
XYZSEAVICECO
123 Maple 999.9999
123 Maple. 999~9999
OR
WASHING MACHINES. DRYERS
8 IRONERS- SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH CARESERVICE
S;ERVI( 'E (‘0 IfP4.VlES
XYZSERVICECO
123Mapie ..-........ 999~9999
4. If you have a problem * . . .
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000
US-33 North
Benton Harbor, Ml 49022
71f you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion is needed in order to better respond to your
request fof assistance.