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COOKTOP CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the cooktop is cool. Always follow label instructions on cleaning
products.
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted. When cleaning the cooktop with electronic
controls, lock the controls. See “Control Lock” section.
STAINLESS STEEL (on some models)
To avoid damage to stainless steel surfaces, do not use soap-
filled scouring pads, abrasive cleaners, Cooktop Cleaner, steel-
wool pads, gritty washcloths or abrasive paper towels.
Cleaning Method:
Rub in direction of grain to avoid damaging.
■ affresh
®
Stainless Steel Cleaner and Polish (Part Number
W10355016B) (not included):
See “Assistance or Service” section to order.
■ Liquid detergent or all-purpose cleaner: Rinse with clean
water and dry with soft, lint-free cloth.
■ Vinegar for hard water spots.
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the Off position.
Do not remove seals under knobs.
Cleaning Method:
■ Soap and water:
Pull knobs straight away from control panel to remove.
■ Do not place knobs in dishwasher.
CERAMIC GLASS
To avoid damage to the cooktop, do not use steel wool, abrasive
powder cleansers, chlorine bleach, rust remover or ammonia.
Cleaning Method:
Always wipe with a clean, wet cloth or sponge and dry thoroughly
to avoid streaking and staining.
affresh
®
Cooktop Cleaner (Part Number W10355051B) is
recommended for regular use to help avoid scratches, pitting and
abrasions, and to condition the cooktop. It may be ordered as an
accessory. See “Assistance or Service” section to order.
Cooktop Scraper is also recommended for stubborn soils, and
can be ordered as an accessory. See “Assistance or Service”
section to order. The Cooktop Scraper uses razor blades. Store
razor blades out of the reach of children.
Light to moderate soil
■ Paper towels or clean damp sponge:
Clean while the cooktop is still warm. You may want to wear
oven mitts while doing so.
Sugary spills (jellies, candy, syrup)
■ Cooktop Scraper:
Clean while the cooktop is still warm. You may want to wear
oven mitts while doing so.
■ affresh
®
Cooktop Cleaner and clean damp paper towel:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears.
Heavy soil, dark streaks, specks and discoloration
■ affresh
®
Cooktop Cleaner or nonabrasive cleanser:
Rub product into soil with a damp paper towel or soft cloth.
Continue rubbing until white film disappears.
Burned-on soil
■ affresh
®
Cooktop Cleaner and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as
flat as possible on surface and scrape. Repeat for stubborn
spots. Polish entire cooktop with creme and paper towel.
Metal marks from aluminum and copper
■ affresh
®
Cooktop Cleaner:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears. The marks will not totally
disappear but after many cleanings become less noticeable.
Tiny scratches and abrasions
■ affresh
®
Cooktop Cleaner:
Rub creme into surface with a damp paper towel or soft
cloth. Continue rubbing until white film disappears. Scratches
and abrasions do not affect cooking performance and after
many cleanings become less noticeable.
Do not use steel wool, abrasive powder cleansers, chlorine
bleach, rust remover or ammonia because damage may occur.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■ Is the appliance wired properly?
See Installation Instructions.
Cooktop will not operate
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ Is the “All Off Lock” cooktop lockout set?
See “All Off Lock” section
■ Is the cooktop beeping continuously?
Wipe debris from the control panel surface.