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If you need service or assistance, we suggest
vou follow these four steps:
1. Before calling for assistance..
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Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
1. If dishwasher won’t run, or stops during
cycle:
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Is door tightly closed and securely latched?
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Has cycle been correctly set (and
Control
Knob pulled out]?
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Is water turned on?
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Has house fuse blown or circuit breaker
tripped?
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Is the power cord .plugged in (if so
equipped)?
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Has electrical power been interrupted?
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If motor has stopped because of overload,
it will automatically reset itself within a few
minutes. If motor does not start, call for
service.
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Are you using the POTS & PANS Cycle or
HI-TEMP WASHING Option? Is the dishwasher
waiting for water to heat?
2. If water remains in the dishwasher:
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Has the cycle completed?
3. If detergent remains in the covered deter-
gent cup:
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Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
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Is the dishwasher detergent fresh and dry
without lumps?
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Is the cycle completed?
4. It you hear grinding, grating, crunching,
buzzing sounds:
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A hard object has probably entered the
POWERCLEAN Module.Thesoundshould
stop when the object IS ground up.
2. If you need assistance”. . .
Call Whirlpool COOL-LINE@ service assis-
tance telephone number. Dial tree from:
Continental U.S. . . , . . . . . . . . . (800) 253-l 301
Michigan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska b Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if ser-
vice is necessary, recommend a qualified service
company in your area.
WHEN YOU RETURN TO THE
UN ITED STATES
Migratory Policy
We realize that you’re purchasing a Whirlpool ap-
pliance for what may be a temporary stay in a particu-
lar area. If you are transferred to the United States and
find that your Whirlpool appliance requires service
within the warranty period,simply contact a Whirlpool
authorized dealer or service agent. All he’ll require is
proof of the purchase date of the appliance. Service
will be supplied at no charge.
3. If you need service * . . .
Whirlpool has a na-
tionwide network of
franchised TECH-
CARE@ Service Com-
1
panies. TECH-CARE
service technicians
are trained to fulfill
anywhere in the
United States. To locate TECH-CARE service in your
area, call our COOL-LINE service assistance tele
phone number [see Step 2) or look in your tele-
phone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR- SERVICE 6 REPAIR
OR
MAJOR- REPAIRING 6 PARTS
WHIRLPOOLAPPLIANCES
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XYZSERVICECO
XVZSERVICECO
123Maole 999.9999
123Maple........... 999.9999
OR
WASHING MACHINES.DRVERS
6 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
XYZSERVICECO
123 Maple 999.9999
0
FSP is a registered trademark
of Whirlpool Corporation for
FSP
quality parts. look for this
symbol of quality whenever
@
you need a replacement part
for your Whirlpool appliance.
FSP replacement parts
will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
4. If you have a problem * . . .
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
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