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Turntable alternates rotation directions
■ This is normal and depends on motor rotation at the
beginning of the cycle.
Display shows messages
■ Is the display showing “:”?
There has been a power failure or the clock time has been
turned off. See “Display” section to clear display. See “Clock”
section to reset the clock or to turn it on.
■ Is the display showing a letter followed by a number?
See “Display” section to clear. If it reappears, call for service.
See “Assistance or Service” section.
Display shows time countdown, but is not operating
■ Is the Timer in use?
See “Timer” section.
■ On some models, is the Demo Mode in use?
See “Demo Mode” section.
Tones are not sounding
■ Are tones turned off?
See “Tones” section.
Steam is coming from the vent grille
■ Some steam is normal.
Fan running slower than usual
■ Has the microwave oven been stored in a cold area?
The fan will run slower until the microwave oven warms up to
normal room temperature.
Fan running during microwave cooking
■ This is normal. The fan comes on to cool the microwave oven.
See “Vent Fan” section.
Fan comes on during cooktop usage
■ This is normal. The fan automatically comes on to cool the
microwave oven if the temperature from the cooktop below
gets too hot. See “Vent Fan” section.
Cooking times seem too long
■ Is the cooking power set properly?
See “Microwave Cooking Power” section.
■ Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
■ Is the incoming voltage less than that specified in
“Microwave Hood Combination Safety?”
Have a qualified electrician check the electrical system in the
home.
Radio, TV or cordless phone interference
■ Is the microwave oven plugged into the same outlet?
Try a different outlet.
■ Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
■ Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
■ Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while the microwave
oven is on. Use a corded phone, a different frequency
cordless phone or avoid using these items during microwave
oven operation.