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If you need service or assistance,
we suggest you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of
any kind.
If nothing operates:
l
Have you checked the main fuse or circuit
breaker box?
l
Is
the oven correctly plugged into a
live circuit with the proper voltage? [See
‘INSTALLATION INSTRUCTIONS:‘)
If microwave cooking times seem too long:
l
Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low
l
Is the Cook Power set correctly?
l
Are you allowing more time when cooking
more than one food at one time?
If the oven or cooktop light does not work:
l
Is the bulb or lamp loose or burned out?
. Is the white plastic connector plug fully
inserted?
If the exhaust fan does not work:
l
Have you checked the main fuse or circuit
breaker box?
If the exhaust fan does not turn off:
l
The exhaust fan comes on automatically, to
protect the microwave oven, if the tem-
perature gets too hot.
If the microwave oven turns off too soon
or not soon enough when using the probe:
l
Is at least % of the probe in the food?
l
Is the probe tip in the center of the food?
l
Is the probe touching bone or fat?
l
Have you allowed roasts to stand for a
few minutes after cooking to equalize the
temperature?
l
Is the Cook Power set correctly?
l
Is the Probe Temperature set correctly?
0
FSP
R
FSP IS o reglstered trademark
of WhIrlpool Corporahon for
qualIly parts took for this
symbol of quollty whenever
you need a replacement port
for your WhIrlpool appliance
FSP replacement parts
WIII fit right and work nght. because they are
mode to the some exacting speclficotlons
used lo build every new Whirlpool oppllonce
2. If you need assistance?..
Call the Whirlpool COOL-LINE* service as-
sistance telephone number. Dial free from:
Continental U.S. . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you on how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
3.
If you need service?..
1
I
FRANCHISED SERVICE
J
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE’ serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service, anywhere in the United States.
To locate TECH-CARE service in your arec, call
our COOL-LINE service assistance telephone
number [see Step 2) or look in your telephone
directory Yellow Pages under,
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR- SERVICE 6 REPAIR
OR
MAJOR REPAIRING 8 PARTS
WHIRLPOOLAPPLIANCES ~HIHLP~OLAPPLIANCES
FRANCHlStOTECH CARE 5tRuCt ~RANCHIStO TtCH CARE SERVICE
Ytfil',, t , i,wf',\,t' xt.f?i,c t ,~liWf’4VIE$
rrz SERVII-F :o XVZSERVICE CO
'?3 Ma",?
993 9993
123 M.x;ilP
999 9999
OR
WASHING MACHINES DRYERS
(L IRONERS- SERVICING
WwRLPlJOL APPLIANCES
'RANCHlSED TFCH CARE SERVIC:
.\bXL/( t. ( fiMf’4 \lb\
XYlSERVlCE CO
‘?3 Maple
993 3939
4. If you have a problem?..
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if You prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
‘If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
15