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Ifyou need service or assistance,
we suggest you follow these four steps:
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Before calling for assistance.. .
Performance problems often result from
little things you can find and fix yourself with-
out tools of any kind.
If nothlng operates:
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Is the oven correctly plugged into a
live circuit with the proper voltage?
[See page 2.)
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Have You checked the main fuse or circuit
breaker box?
It the mlcrowave oven will not run:
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Is the timer set?
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Is the door firmly closed and latched?
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Did you push START?
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Did you follow the directions on pages 4
and
5 exactly?
If mlcrowave cooklng tlmes seem too long:
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Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
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Is the COOK/DEFROST Selector at the rec-
ommended setting?
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Are you allowing for more time when cook-
ing more food at one time?
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If you need assistance *’ . . .
Call the Whlrlpool COOL-LINER service as-
sistance telephone number. Dial free trom:
Contlnental U.S.
. . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 0 Hawaii . . . . . . . . (800) 253-l 121
and talk with one of our trained Consultants.
The Consultant can instruct you in how to ob-
tain satisfactory operation from Your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
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If you need service * . . .
Whirlpool has a
nationwide net-
work of franchised
and provide after-
warranty service, anywhere in the United
States. To locate TECH-CARE service in your
area, call our COOL-LINE service assistance
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE 6 REPAIR
MAJOR--REPAIRING 6 PARTS
WHIRLPOOLAPPLIANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH CARESERVICE FRANCHISEDTECH-CARESERVICE
SER L’I(‘k (‘O.MP.4 S/ES
.St:RI’I~‘t: (‘0.Mf’A.VlE.L;
XYZSERVICE CO
XYZ SERVICE CO
123 Maple
999.9999
123 Maple
999.9999
OR
WASHING MACHINES. DRYERS
6 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARE SERVICE
.WR\‘IC‘t.’ (‘OMf’A VIES
XYZSERVICECO
123 Maple 999.9999
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If you have a problem’“. . .
Call our COOL-LINE service assistance tele-
phone number [see Step 2) and talk with one
of our Consultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000
US-33 North
Benton Harbor, Ml 49022
If you must call or write, please provide: model
number, serial number, date of purchase, and
a complete description of the problem. This
information is needed in order to better re-
spond to your request for assistance.
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