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If you need service or assistance,
we suggest you follow
these four steps:
1. Before calling for assistance...
Performance problems often result from llt’le
things you can find and fix yourself without tools
of any kind
If nothing operates:
l
Is the power supply cord plugged into a live
circuit with the proper voltage? [See page 10)
l
Have you checked your home’s main fuses or
circuit breaker box?
9 Have you checked the electric company for
a power failure?
If the microwave oven will not run:
l
Is the Timer set?
9 Is the door firmly closed and latched?
l
Did you push the START Button?
l
Did you follow the directions on page 6
exactly’
If the microwave cooking times seem too
long:
l
Is the electric supply to your home low or
lower than normal’ Your electric company
can tell you It the line voltage
IS
low
l
Is the Cook Power set correctly?
l
Are you allowing for more time when cooking
more food at one time?
2. If you need assistance?..
Call the Whirlpool COOL-LINE@’ service as-
sistance telephone number. Dial free from:
Continental U.S. (800) 253-1301
Michigan (800) 632-2243
Alaska & Hawaii . (800) 253-1121
and talk with one of our trained Consultants The
Consultant can instruct you on how to obtain
satisfactory operation from your appliance or. If
service IS necessary, recommend a qualified
service company In your area
0
FSP 1s o reglstered trademark
of Whfrlpool Corporot~on for
FSP
quollfy parts took lor lhls
symbol of quality whenever
8
you need o replacement port
for your Whirlpool oppl~once
FSP replacement ports
will 111 ughl and work right because they ore
mode to the some exoctlng speclflcotlons
used to build every new Whirlpool oppl!once
3.
If you need service?..
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE@ serv-
ice Companies.
TECH-CARE service
technicians
are
trained to fulfill the
product warranty
and provide after-
warranty servlce. anywhere in the United States.
To locate TECH-CARE sewIce in your area, call
our COOL-LINE service assistance telephone
number [see Step 2) or look In your telephone
directory Yellow Pages under-
APPLIANCES-HOUSEIiOLD-
ELECTRICAL APPLIANCES-
MAJOR- SERVICE h REPAIR
OR
MAJOR- REPAIRING 6 PARTS
WHIRLPOOLAPPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARL SERVICE
FRANCHISED TECti.CARE SERVICE
SERVICE rOMIJ.%x,t
SERVICE COMPANIES
XYL SkRVICE CO
XYZ SERVICE CO
123Map1e 995.9999
123 Maple
999.9999
OR
WASHING MACHINES. DRYERS
L IRONERS- SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICC
.SEXVI(‘E COMPANIES
XYZ SERiICE CO
123 Mapie
999 9999
4. If you have a problem?..
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please provide. model
number, serial number, date of purchase, and
a
complete description of the problem. This infor-
mation
IS
needed in order to better respond to
your request for assistance.
13