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If you need service or assistance,
we suggest you follow these four steps:
1. Before calling for assistance...
Performance problems often result from llttle
things you can find and fix yourself without tools
of any kind
3.
If you need service%
Whirlpool has a
nationwide
net-
work of franchised
TECH-CARE@ serv-
Ice Companies.
TECH-CARE service
technicians
are
trained to fulfill the
product warranty
and provide after-
If nothing operates:
l
Is the power supply cord plugged into a live
circuit with the proper voltage? (See page IO].
l
Have you checked your home’s main fuses or
circuit breaker box?
l
Have you checked the electric company for
a power failure?
If the microwave oven will not run:
l
Is the Timer set?
l
Is the door firmly closed and latched?
l
Did you push the START Button?
l
Did you follow the directions on page 6
exactly?
If the microwave cooking times seem too
long:
l
Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low
l
Is the Cook Power set correctly?
l
Are you allowing for more time when cooking
more food at one time?
2.
If
you need assistance?..
Call the Whirlpool COOL-LINE” service as-
sistance telephone number. Dial free from:
Continental U.S. . . . . . . . . (800) 253-1301
Michigan . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . (800) 253-1121
and talk with one of our trained Consultants The
Consultant can Instruct you on how to obtain
satisfactory operation from your appliance or, if
servrce is necessary, recommend a qualified
service company in your area
FSP
quality ports took for this
symbol of quality whenever
you need 0 replacement part
8 for your WhIrlpool oppllance
FSP replacement parts
WIII 111 right and work right. because they are
made to the same exoctlng speclflcotlons
used to build every new WhIrlpool appllonce
0
FSP IS o reglslered trademark
of WhIrlpool Corporohon for
FRANCHISED SERVICE
warranty service, anywhere in the United States
To locate TECH-CARE service in your area, call
our COOL-LINE service assistance telephone
number (see Step 2) or look in your telephone
directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR- SERVICE L REPAIR MAJOR- REPAIRING & PARTS
OR
WWIRLPOOLAPPLIANCES WHIRLPOOLAPPLIANCES
fRANCHISEDTECH CARLStH'dLt FRANCHISEDTEW-CARESERVICE
SERVICE COUP4 X/t <
SERVICE COMPANIES
XYL SERvICEGO XYZSERVICECO
123 Maple
999 9999
123 Maple
999-9999
OR
WASHING MACHINES.DRYERS
L IRONERS- SERVICING
WHlRLPOOLAPPLlANCES
FRANCHlSiDTECH CARESERVICE
L;EXVI~‘t: COMPANIES
XYZSERVICE CO
123 MaDI?
999.9999
4. If
you have a problem?..
Call our COOL-LINE service assistance tele-
phone number [see Step 2) and talk with one of
our Consultants, or if you prefer, write to’
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 U.S. 33 North
Benton Harbor, MI 49022
*If you fnust call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation
IS
needed in order to better respond to
your request for assistance