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If you need service or assistance,
we suggest you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind
3.
If you need service?..
Whirlpool has a
nationwide
net-
work of franchised
TECH-CARE’ serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warrant),
and provide after-
If nothing operates:
l
Is the oven correctly plugged into a live circuit
with the proper voltage? [See page 12.)
l
Have you checked the main fuse or circuit
breaker box?
If the microwave oven will not work:
l
Is the Timer set?
l
If the Temperature Probe is being used, is it
plugged tightly into its socket?
l
Is the door firmly closed and latched?
l
Did you push the START Button?
l
Did you follow the directions on page 6
exactly?
If the microwave oven cooking times seem
too long:
l
Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
l
Is the Cook Power set correctly?
l
Are you allowing for more time when cooking
more food at one time?
If the microwave oven turns off too soon or not
soon enough when using the probe:
l
Is at least % of the probe in the food?
l
Is the probe tip in the center of the food?
l
Is the probe touching bone or fat?
l
Have you allowed roasts to stand for a few
minutes after cooking to equalize temper-
atures?
l
Is the probe plugged tightly into its socket?
l
Is the Cook Power set correctly?
l
Is the Probe Temperature set correctly?
2.
If
you need assistance?..
Call the Whirlpool COOL-LINE* service as-
sistance telephone number. Dial free from:
Continental U.S. . . . . . . . (800) 2534301
Michigan . . , . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . (800) 2534121
and talk with one of our trained Consultants. The
Consultant can Instruct you on how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company In your area.
i FRANCHISED SERVICE ;
J
warranty service, anywhere in the United States.
To locate TECH-CARE service in your area, call
our COOL-LINE service assistance telephone
number (see Step 2) or look in your telephone
directory Yellow Pages under
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR- SERVICE 8 REPAIR
MAJOR- REPAIRING 8 PARTS
OR
I:- 9!P,.,liL APFL ANN:‘:
rLrlRLPCcL APPLIANCE>
*RANCw SE[l-tCn ~ARES~~JICE
FRAhChISEC !:CH CARE SFRVIii
OR
WASHING MACHINES. DRYERS
8 IRONERS- SERVICING
rRANCHIStOTEC?* CAHt3IRL Ci
\.t,/il it t c Olf/'l\/b \
XYL \FR'riCE CO
"1Marr
49Y 5999
4. If you have a problem:..
Call our COOL-LINE service asststance tele-
phone number [see Step 2) and talk with one of
our Consultants, or if you prefer, write to.
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US. 33 North
Benton Harbor, Ml 49022
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem This infor-
mation IS needed In order to better respond to
your request for assistance.
0
FSP IS a registered trademark
of WhIrlpool CorporalIon for
FSP
quallly parts took for this
symbol of quallly whenever
8
you need o replacement part
for your WhIrlpool oppllance
FSP replacement ports
WIII III right and work right. because they are
mode lo the same exacting speclflcatlons
used to bulld every new Whtrlpool oppllance
15