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If you need service or
assistance,
we suggest you follow
these five steps:
1.
Before calling for
assistance...
Performance problems often result
from little things you can find and fix
without tools of any kind
If nothing operates:
l
Is the oven correctly wired into a live
circuit with the proper voltage? (See
Installation Instructions.)
l
Have you checked your home’s
main fuses or circuit breaker box?
If the upper oven will not operate:
l
Is the Upper Oven Selector turned to
a setting (BAKE or BROIL, but not
TIMED)?
l
Is the UpperOven Temperature Con-
trol turned to a temperature setting?
If the lower oven will not operate:
l
Is the Lower Oven Temperature Con-
trol turned to a temperature setting?
If soil is visible on Continuous-
Cleaning oven finish:
l
The special finish is designed to
gradually reduce oven soil
during
normal baking or roasting. It is not
designed to keep your oven spot-
less, only presentably clean.
l
If you broil often, you may see oven
soil.
l
The doors are cooler than the oven
walls, Soil will be more visible on the
doors than other areas in the ovens.
See page 14 for how to clean.
l
Sugar and starchy spills may leave
stains. See page 14 for hand clean-
ing tips,
Keep foil on oven bottoms
to catch these spills.
If cooking results aren’t what you
expected:
l
Is the oven level?
l
Are you using pans recommended
in the Cooking Guide?
l
If baking, have you allowed IYz to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2. If you need
assistance?. .
Call Whirlpool COOL-LINEO serv-
ice assistance telephone number.
Dial free from anywhere In the U.S.:
i-800-2534301
and talk with one of our trained con-
sultants. The consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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