Filter
Top Products
If You Need Service Or Assistance...
We su
gest you follow
these Ive steps:
P
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix without
tools of any kind.
If nothing operates:
l
Is the power supply cord plugged into
a live circuit with the proper voltage?
(See Installation Instructions.)
l
Have you checked your home’s main
fuses or circuit breaker box?
If surface units will not operate:
l
Have you checked your home’s main
fuses or circuit breaker box?
l
Do the control knobs turn?
If surface unit knob(s) will not turn:
l
Did you push in before trying to turn?
If cooking results aren’t what you
expected:
l
Is the cooktop level?
l
Are you following a tested recipe from
a reliable source?
l
Are you using pans recommended in
the Cooking Guide?
l
Are the pans the size called for in the
recipe?
l
Do the cooking utensils have smooth,
flat bottoms and fit the surface units
being used?
l
Are you allowing time for a longer
warm-up and cool-down?
See the Cooking Guide for more
information on cooking problems and
how to solve them.
2. If you need assistance*...
Call Whirlpool COOL-LINE@ service
assistance telephone number. Dial
free from anywhere in the U.S.:
1-800-253-l 301
and talk with one of our trained consult-
ants. The consultant can instruct you in
how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
3. If you need service*...
Whirlpool has a
nationwide network
1 of franchised
service technicians are trained to fulfill
the product warranty and provide after-
warranty service, anywhere in the
United States. To locate TECH-CARE
service in your area, call our COOL-
LINE service assistance telephone
number (see Step 2) or look in your
telephone directory Yellow Pages
under: