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If you need service or assistance,
we suggest you follow these four steps:
1.
Before calling for assistance...
Performance problems often result
from little things you can fix yourself
without tools of any kind.
If nothing operates:
l
Is the power supply cord plugged
into a live circuit with the proper volt-
age? [See “Installation Instructions!‘)
l
Have you checked the main fuse or
circuit breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a set-
ting (BAKE or BROIL, but not TIMED
BAKE)?
l
Is the Oven Temperature Control
turned to a temperature setting?
If surface units will not operate:
l
Have you checked the main fuse or
circuit breaker box?
l
Are surface units plugged in all the
way?
l
Do the control knobs turn?
if surface unit control knob(s) will
not turn:
l
Did you push in before trying to turn?
If cooking results aren’t what you
expected:
l
Is the range level?
l
Are you using pans recommended
in the
Cooking Guide?
l
If baking, have you allowed 4% to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
l
Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See
the
Cooking Guide
for more infor-
mation on cooking problems and
how to solve them.
2. If you need assistance%.
Call Whirlpool COOL-LINE s service
assistance telephone number. Dial
free from:
Continental U.S. . . (800) 253-1301
Michigan . . . . . . . . (800) 632-2243
Alaska 6 Hawaii . (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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