Filter
Top Products
If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance’s complete model and serial numbers and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing operates
The power supply cord is
Plug power supply cord into a live circuit
not plugged into a live
with proper voltage. (See Installation
circuit with the proper
Instructions.)
voltage.
A household fuse has
Replace household fuse or reset circuit
blown or a circuit breaker
breaker.
has tripped.
The oven will not
The Oven Selector is not
Turn the Oven Selector to the desired
Dperate
turned to BAKE or
setting.
BROIL.
A delayed start time has
Wait for the start time to be reached.
been set.
The Oven Temperature
Control Knob is not
turned to a temperature
setting.
Turn the Oven Temperature Control Knob
to the desired setting.
The MEALTIMER” clock
Set the MEALTIMER clock correctly.
is not set correctly.
(See “Using the MEALTIMER clock’ on
page 17.)
The Stop or Start Time If a delay start or stop is not desired, the
Knobs for the Stop and Start Time Knobs must be
turned
MEALTIMER clock are not
to the correct
time of day. Turn knobs till
set at the correct time of they pop out.
day.
Surface units will
A household fuse has Replace household fuse or reset circuit
not operate
blown or a circuit breaker
breaker.
has
tripped.
The control knob(s) will
Turn knob(s) again, pushing in as you
not turn.
turn.
continued on next page
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