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If you need service or help, we suggest you
follow these three steps:
1. Before calling for service. . .
Performance problems are sometimes
caused by little things you can correct
without tools. Before you call for service,
check this list.
A.
If the oven lights and display won’t turn
on at all:
l
Is the unit plugged into the outlet
firmly?
l
Have you checked to be sure a fuse or
circuit breaker is not open?
B. If microwave power won’t come on:
. Are all the controls set properly?
l
Have you pressed the START button?
Do not hold the START button down.
. Is the door firmly closed?
C. If the cooking times seem too long:
l
Is the line voltage to your home low or
lower than normal? The public utility
in your area may be able to tell you if
the voltage is low.
l
Are you allowing more cooking time
when you increase the quantity (or
number) of food being cooked in the
microwave oven?
l
Is the Cook Power set at the desired
power?
D. If the display shows a time counting
down but the oven is not cooking
l
Is the oven door closed completely?
TLirlpool
CORPORATION
Benton Harbor, Michigan Automatrc Washers, Clothes Dryers,
Freezers,
Relrigeraror Freezers. Ice Makers, Drshwashers,
Bwlt-in Ovens and Surface Units, Ranges, Microwave Ovens,
Compactors. Room Arr Conditmners, Oehumidifwrs, Central
Heating and Air Conditioning Systems.
2. If you need service.. .
Whirlpool Franchised TECH-CAREa Service
It’s reassuring to know
that Whirlpooistands be-
L hind your new appliance
?/IRE
~--ID
franchised TECH-CARE0
service companies.
D TECH-CARE service is
designed to fulfill your
with- its nettidrk of
SYMBOL -
warranty and provide the
OF QUALITY
SERVICE
after-warranty service
and maintenance to keep
your new appliance in
top notch condition, anywhere in the United
States. Whirlpool wants you to get the service
that you would expect on quality home
appliances.
If you move.. .
To make sure that your appliance is correctly
installed and to insure its continued satisfactory
operation, please telephone your nearest TECH-
CARE@ service company for installation or to get
the name of a qualified installer. (Installation cost
will, of course, be paid by you.)
Or, if you need service.. .
1. Call the dealer from whom you purchased the
appliance or a Whirlpool franchised TECH-
CARE service company. He is in the Yellow
Pages of your telephone directory listed under
Refrigerators and Freezers - Repairing or Ser-
vicing. (Also under Washers, Dryers - Repair-
ing or Servicing.)
2. Should you not find a listing, dial free, the
Whirlpool COOL-LINE@ service assistance tele
phone number (600) 253-1301. When calling
from:
Michigan . . . . . . . . . . . . . . . Dial (600) 632-2243
Alaska & Hawaii.. . _ . . . . . Dial (600) 253-1121
3. If you have a problem.. .
Call Whirlpool Corporation in Benton Harbor at
the COOL-LINE service assistance telephone
number (see step 2) or write:
Mr. Stephen E. Upton,
Vice President
Whirlpool Corporation
Administrative Center
2000 U.S. 33, North
Benton Harbor, Michigan 49022
FSPa is o registered trademark
0
of Whirlpool cop&ion for
quality ports. Look for this
FSP
symbol of qualify whenever
B
you need a replacement port
for your Whirlpool appliance.
FSP replacement parts
will
fit
right and work right. because they ore
made to the same exacting specifications
used to build every new Whirlpool appliance.
REMEMBER.. .
If you must
call or write, please provide: your name, address, telephone number, type
of appliance, brand, model, serial number, date of purchase, the dealer’s name, and a complete
description of the problem. This information is needed in order to better respond to your request for
assistance.
12
Part No. 310038 Rev.
A