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2. If you need assistance* . . .
Cell our
tolbfme
telephons number.
Did free
from anywhere in the
U.S.&
1 -ROPER
(1-000-447~737)
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is
nwessafy, recom-
mend a qualified service company in your
area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, MI 49922
Please include
a
daytime phone number in
your correspondence,
3. If you need service* . . .
Contact the dealer from whom you pur-
chased the appliance or the
authorized
servicer in your area. For he@ finding an
authorized servicer in your
area,
call our toll-
free telephone number in Step 2.
4. IH you need FSP replace-
ment parts . . .
FSF’ is a registered trademark of Whirlpool
Corporation for qualii parts. Look for this
symbol of quality whenever you need
a
rep18acement part for your RopeP appliance.
FSP replacement parts will fii right and work
righ’t, because
they are made to the same
exalzting specifications used to build every
new Roper appliance.
T:> locate FSP replacement parts in your
are; I, refer to Step 3 above or call our toll-
free’
teleiphone number in Step 2.
5. If you are not satisfied with
how the problem was
solved . . .
l
Cc mtact the Major Appliance Consumer
AC ztion Panel (MACAP). MACAP is a group
of independent consumer experts that
v&es consumer views at the highest
lerels of the major appliance industry.
l
G xttact MACAP only when the dealer,
al nhorized servicer and Roper Brand
Al qliance warrantor have failed to resolve
yc,ur problem.
Major Appliance Consumer Action Panel
20
North Wacker Drive
Chigo, IL 60606
l
MACAP will in turn inform us of your
ac ition.
*When asklng for help or sewlce:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers,
and
the pur-
chase date. (See page 2.) Thii informa-
tion will help us respond properly to your
request.
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