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Troubleshooting
Listed in the chart below are the most common problems consumers run into with their
refrigerator. Please read through this chart before calling for service. It could save you the
cost of a service call.
PROBLEM CHECK THE FOLLOWING
Your refrigerator Is the power supply cord firmly plugged into a live circuit with proper
will not operate
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
The lights do
not work
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
The ice maker
does not work
Is the freezer cold enough to make ice? It could take overnight for
the freezer to reach the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 12.)
Is the water valve turned on?
Does the water line have a clog or leak?
You hear unfamil-
Is something on top of or behind the refrigerator?
lar sounds or
a rattling/
Some new sounds are normal. See “Understanding the sounds you
jlngling noise
may hear” on page 13.
There is water in
This is normal on hot, muggy days. Make sure the refrigerator is level
the defrost pan
so the pan does not overflow.
The motor seems
Are the condenser coils dirtv?
to run too much
Has the door been opened often? Has a larae amount of food been
added at one time? The motor naturally run: longer if these things
happen.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.
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