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Solving Common
Dishwashing Problems
A convenient checklist for handling minor performance problems. Go over this list before
calling for service. If you are unable to solve your dishwasher’s problem, see the “Requesting
Assistance or Service” section.
Solution chart
PROBLEM CAUSE
SOLUTION
Food soil left
Improper loading
on dishes
Water temperature
too low
Use of incorrect, too
little or ineffective
detergent
Detergent cakes in
dispenser
Insufficient fill due to
low water pressure
Slowdown of wash
Never use soap or laundry detergents. Use
arm due to high suds recommended dishwasher detergents only.
Follow loading instructions.
Use the High Temp Wash option. Do not
use the Low Energy Rinse option. If needed,
turn home water heater up to ensure water
entering dishwasher is 120°F (49°C) minimum.
See the “To check water temperature” section.
NOTE: In some cases, loads may not dry as
well when using the High Temp Wash option.
Use recommended dishwasher detergents
only. See the “Using the Dispensers” section.
Never use less than one tablespoon per load.
Detergent must be fresh to be effective.
Always store detergent tightly closed in a
cool, dry place.
Use fresh detergent only. Do not allow deter-
gent to sit for several hours in a wet dispenser.
Check dispenser for caked detergent. Clean
dispenser when caked detergent is present.
Home water pressure should be 20 to 120
pounds per square inch (psi) for proper
dishwasher fill. A booster pump on the water
supply may be necessary if pressure is
too low.
Spotting
and filming
Hard water or high
mineral content in
water
Water temperature
too low
Use of incorrect
detergents
Use rinse agent to help prevent spotting and
filming. To remove hard water film, see the
“Removing spots and film” at the end of this section.
Use the High Temp Wash option. Do not
use the Low Energy Rinse option. If needed,
turn home water heater up to ensure water
entering dishwasher is 120°F (49°C) minimum.
See the “To check water temperature” section.
NOTE: In some cases, loads may not dry as
well when using the High Temp Wash option.
Use recommended dishwasher detergents only.
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