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If control knob(s) will not turn:
. Did you push in before trying to turn?
If roll Is vlslble on Contlnuous Cleaning
oven flnlsh:
. The special finish is designed to gradu-
ally reduce oven roll during normal
baking or roasting. It is not designed to
keep your oven spotless, only presenta-
bly clean.
l
The door is cooler than the oven walls
Soil will be more visible on the door than
other areas in the oven. See page 16 for
how to clean.
l
Sugar and starchy spills may leave
stains. See page 16 for hand Cleaning
tips. Use toil on lower rack to catch
these spills.
If cooklng results aren’t what you
expected:
l
Is the range level?
l
Are you using pans recommended in
the Cooking Guide?
l
If baking, have you allowed IYz to 2
inches (4-5 cm) on all sides of the pans
for air circulation?
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Have you preheated the oven as the
recipe calls for?
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Are the pans the size called for in the
recipe?
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Are you following a tested recipe from a
reliable source?
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Do the cooking utensils have smooth,
flat bottoms and fit the surface burners?
l
See the Cooking Guide for more infor-
mation on cooking problems and how
to solve them.
2. If you need
assistance%.
Call Whirlpool COOL-LINEa service as-
sistance telephone number. Dial free
from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained consul-
tants. The consultant can instruct You in
how to obtain satisfactory operation from
Your appliance or, if service is necessary,
recommend a qualified service com-
pany in your area.
3. If you need setice?..
Whirlpool has a na-
network of
franchised TECH-
CARE R Service COm-
panies. TECH-CARE
service technicians
are trained to fulfill the product warrantv
and provide after-warranty service,
anywhere in the United States. To locate
TECH-CARE service in Your area, call our
COOL-LINE service assistance tele-
phone number [see Step 2) or look in Your
telephone directory Yellow Pages under:
Call our COOL-LINE service assistance
telephone number (see Step 2) and talk
with one of ourconsuItants,or if you prefer,
write to:
Mr. Donald Skinner
Director of Customer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5. If you need FSP”
replacement parts?..
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool ap-
pliance. FSP replacement parts will fit
right and work right, because they are
made to the same exacting specifica-
tions used to build every new Whirlpool
appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool COOL-LINE service assistance
number in Step 2.
*If you must call or write, please provide:
model number, serial number, date of
purchase, and a complete description
of the problem. This information is
needed in order to better respond to
Your request for assistance.
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