Whirlpool SM988PEP Cooktop User Manual


 
If you need service or assistance,
we suggest you follow these four steps:
1. Before calling for
assistance...
Performance problems often result
from little things you can fix yourself
without tools of any kind.
If nothing operates:
l
Is the range properly connected
to gas and electrical supplies?
[See “Installation Instructlonsl’)
l
Have you checked the main fuse or
circuit breaker box?
l
Is the flow of combustion and/or
ventilation air to the range
blocked? Do not block the air
flow to and around the range.
If the oven will not operate:
l
Is the Oven Selector turned to a
setting [BAKE or BROIL, but not TIMED
BAKE]?
l
Is the Oven Temperature Control
turned to a temperature setting?
If burner fails to light:
l
Is the range connected to elec-
trical power?
l
Have you checked the main fuse or
circuit breaker box?
l
Are burner ports clogged?
[See page 19.1
If burner flames are uneven:
l
Are burner ports clogged?
(See page 19.)
If burner flames lift off ports, are
yellow, or are noisy when turned off:
. The air gas mixture may be incor-
rect. [Cal! for service.)
If burner makes a popping noise
when ON:
l
Is the burner wet from washing?
Let dry.
If control knob(s) will not turn:
l
Did you push In before trying to
turn?
If the Self-Cleaning Cycle will not
operate:
l
Is the Oven Selector set on CLEAN
and the Oven Temperature Control
set on OFF?
l
Does the Start Time Dial show the
correct time of day?
l
Is the Stop Time Dial set ahead
to the time you want the cleaning
cycle to stop?
. Is the Lock Lever all the way to the
right?
If cooking results aren’t what you
expected:
l
Is the range level?
l
Are you using pans recommended
in the Cooking Guide?
l
Does the flame size fit the cooking
utensil being used? (See the Cook-
ing Guide.)
l
If baking, have you allowed75 to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l
Have you preheated the oven before
cooking?
l
Are the pans the size called for in
the recipe?
l
Are you following a tested recipe
from a reliable source?
l
If broiling, have you completely
closed the oven door? Blanket-O-
Flame” Broiler provides best cook-
ing results with the oven door
closed.
l
Do the cooking utensils have
smooth, flat bottoms?
See the Cooking Guide for more
information on cooking problems
and how to solve them.
22