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■ Is the food packaged correctly?
Check that all food is securely wrapped. If necessary,
repackage food according to the guidelines in the
“Food Storage Guide” section. Wipe off damp food
containers before placing in the refrigerator.
■ Is the control set correctly for the surrounding
conditions?
Refer to the “Setting the Control” section.
■ Was a self-defrost cycle completed?
It is normal for droplets to form on the back wall after
the refrigerator self-defrosts.
The doors are difficult to open
■ Are the gaskets dirty or sticky?
Clean gaskets and the surface that they touch. Rub a
thin coat of paraffin wax on the gaskets following
cleaning.
The doors will not close completely
■ Are food packages blocking the door open?
Rearrange containers so that they fit more tightly and
take up less space.
■ Is the ice bin out of position?
Push the ice bin in all the way.
■ Are the crisper cover, pans, shelves, bins, or
baskets out of position?
Put the crisper cover and all pans, shelves, bins, and
baskets back into their correct positions. See the
“Refrigerator Features” section for more information.
■ Are the gaskets sticking?
Clean gaskets and the surface that they touch. Rub a
thin coat of paraffin wax on the gaskets following
cleaning.
■ Does the refrigerator wobble or seem unstable?
Level the refrigerator. Refer to the “Door Closing and
Alignment” section.
■ Were the doors removed during product installation
and not properly replaced?
Remove and replace the doors according to the
“Reversing the Door Swing” section, or call a qualified
service technician.
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service
call. If you still need help, follow the instructions below.
Contact the dealer from whom you purchased the unit or a
Whirlpool designated service company.
When asking for help or service, please provide a detailed
description of the problem, your model’s complete model
and serial numbers, and the purchase date. This
information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend
that you only use Factory Specified Parts. Factory
Specified Pats will fit right and work right because they are
made with the same precision used to build every new
WHIRLPOOL
®
appliance.
To locate factory specified replacement parts in your area,
call our Consumer Assistance Center telephone number or
your nearest designated service center.
For further assistance
If you need further assistance, you can write to Whirlpool
with any questions or concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.