Filter
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■ Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
■ Water filter installed on the refrigerator? Gray or dark
discoloration in ice indicates that the water filtration system
needs additional flushing. Flush the water system before using
a new water filter. Replace water filter when indicated. See
“Water Filtration System.”
The water and ice dispenser will not operate properly
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? Straighten the water source
line.
■ New installation? Flush and fill the water system. See “Water
and Ice Dispensers.”
■ Is the water pressure at least 35 psi (241 kPa)? The water
pressure to the home determines the flow from the dispenser.
See “Water Supply Requirements.”
■ Water filter installed on the refrigerator? Remove filter and
operate dispenser. If water flow increases, the filter may be
clogged or incorrectly installed. Replace filter or reinstall it
correctly.
■ Water dispenser measured fill feature is not dispensing an
accurate amount of water? Calibrate the water dispenser.
See “Water and Ice Dispensers.”
■ Refrigerator door closed completely? Close the door firmly.
If it does not close completely, see “The doors will not close
completely.”
■ Recently removed the doors? Make sure the water
dispenser wire/tube assembly has been properly reconnected
at the top of the refrigerator door. See “Refrigerator Doors and
Drawer.”
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
Water is leaking from the dispenser system
NOTE: One or two drops of water after dispensing is normal.
■ Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
■ New installation? Flush the water system. See “Water and
Ice Dispensers.”
■ Recently changed water filter? Flush the water system. See
“Water and Ice Dispensers.”
Water from the dispenser is warm
NOTE: Water from the dispenser is only chilled to 50°F (10°C).
■ New installation? Allow 24 hours after installation for the
water supply to cool completely.
■ Recently dispensed large amount of water? Allow 24 hours
for water supply to cool completely.
■ Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
■ Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See “Water
Supply Requirements.”
WATER FILTER CERTIFICATIONS