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If You Need Assistance
Or Service
This section is designed to help you save the cost of
a service
call. Part 1 of this section
outlines possible problems, their causes,
and
actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
toll-free telephone number for help or calling for service, please provide a detailed description
of the problem, your appliance’s complete model and serial numbers and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems
often
result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fii. It could save you the cost of a
service call.
PROBLEM
Dishwasher does not
run or stops during a
cycle
Dishwasher will not fill
Water remains in
dishwasher
Detergent remains in
covered section of
dispenser
Dishes are not as dry
as you expected
CHECK THE FOLLOWING
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See page 6.
Has a household fuse or circuit breaker blown or tripped?
If the motor has stopped because of an overload, it will auto-
matically reset itself within
a
few minutes. If the motor does not
start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper
voltage?
Is overfill protector stuck in “up” position? Overfill protector
should move up
and
down freely. Press down to release.
Wait for the cycle to finish. A small amount of water remaining
is normal.
Check the drain air gap (if installed). If it is clogged follow the
manufacturers cleaning instruction.
Has the cycle completed?
Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards? The rack bumpers should
face the door.
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See pages 11
and
12.
Use Heat Dry option on the next bad. See page 9.
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