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Page 29 XLT 020111
WhisperKOOL Customer Service is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Pacific
Standard Time.
Please make sure that you have the following information available before you call:
• The model and serial number of your WhisperKOOL unit. The serial number is located behind the
thermostat on a silver sticker and starts with letter "A" followed by five numbers.
• Type of thermostat used with your WhisperKOOL.
• Location and installation details, such as ventilation, construction and size of room.
• Photos of installation of unit from 10 to 15 feet away, front and back.
• Completed Troubleshooting Checklist and Temperature Differential Testing form.
How To Contact WhisperKOOL Customer Service
Telephone (209) 466-9463 (800) 343-9463
Fax (209) 466-4606
Website www.whisperkool.com
Address WhisperKOOL
1738 East Alpine Avenue
Stockton, CA 95205
WhisperKOOL offers accessories to enhance and customize your XLT wine cooling unit.
XLT Exterior Grille
Protects the XLT systems from the weather elements when placed on the exhaust side.
• Small Exterior Grille (used for XLT 1600, 3000, & 4200)
• Large Exterior Grille (used for XLT 6000 & 8000)
XLT PDT Thermostat
The PDT is equipped with a digital readout that shows the actual liquid temperature reading from the
bottle probe. Offered to be purchased separately if a replacement is needed.
Condensate Pump Kit
The condensate pump kit is designed as an automatic condensate removal pump for water dripping
out of our cooling units’ drain line. The pump is controlled by a float/switch mechanism that turns the
pump on when approximately 2-1/4” of water collects in the tank, and automatically switches off
when the tank drains to approximately 1-1/4”. The condensate pump kit allows the excess condensate
to be pumped up to 20ft away from the unit.
XLT Exhaust Duct Kit
This kit allows the warm exhaust air to be ducted to another area. Ideal if the room adjacent to your
cellar is not ideal for warm air to be exhausted into.
• Small Exhaust Duct Kit (1600, 3000, 4200)
• Large Exhaust Duct Kit (6000, 8000)
Accessories can be purchase at www.whisperkool.com
TECHNICAL ASSISTANCE
ACCESSORIES FOR COOLING UNITS