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Avoid Service Checklist
Before you call for service, review this list. It may save you time and
expense. The list includes common occurrences that are not the result
of defective workmanship or materials in this appliance.
POSSIBLE CAUSE/SOLUTION
Surface control knob has not been completely turned to LITE. Push in and turn the
surface control knob to LITE (until burner ignites) and then turn the surface control
knob to the desired flame size.
Burner ports are clogged. Clean burners. See "To Clean the Burner Grates, Contoured
Burner Pans, Burner Cap Assembly, and Burner Base" under General Cleaning. With
the burner off, use a small-gauge wire or needle to clean ports.
Electrical Power outage (Electric Ignition models only). Check house lights to be sure.
Call your local electric company for service. Surface burners can be lit manually. See
Setting Surface Controls in this Owner's Guide.
Gas supply is turned off. Turn gas supply on.
Burner ports are clogged. With the burner off, clean by using a small-gauge wire or
needle to clean ports.
Moisture is present after cleaning. Lightly fan the flame and allow the burner to
operate until flame is full. Dry the burners thoroughly following instructions under
General Cleaning.
Dust particles in main line. Allow the burner to operate a few minutes until flame turns
blue.
Salt air in coastal areas. A slightly orange flame is unavoidable.
OCCURRENCE
Surface burners do not light.
Surface burner flame burns half way
around.
Surface burner flame is orange.