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Problem Possible Causes Solutions
The compressor works ab-
normally with a buzzing
noise
The voltage is lower than rec-
ommended
Stop the ice maker and do not restart until
the voltage is normal
Water indicator light is on There is not enough water in
the reservoir
Press the ON/OFF button to shut off, fill
with water, wait for 3 minutes and press
the ON/OFF button again to restart
Ice full indicator light is on Ice basket is full to the top Remove some of the ice
Window display or indicator
lights are off
Blown fuse/ no power/blown
breaker
Replace fuse / turn power on
Warning indicator is dis-
played
Ice Shovel cannot rotate Check if ice cubes are blocking or ob-
structing the ice shovel.
Warning indicator flashes for
20 seconds
Ice Full sensor is faulty Contact Whynter Service Department
The ice made is too large
and with pieces sticking to-
gether
The water temperature in the
storage tray or ambient is too
low
Stop the machine and reset the ice
making cycle
Restart the machine after
turning it off
Ice appears cloudy Due to fast freezing, ice cubes
may appear "cloudy", this is
trapped air in the water and
does not affect the taste or
quality of the ice.
This is normal
Not all freezing bars makes
ice
Amount of water in the reser-
voir is insufficient
No water in the reservoir
When the unit is first started,
refrigerant may not be flowing
to all freezing bars
Make sure that water is at MAX level be-
fore using the portable ice maker
Run the unit for a couple more cycles and
all bars should be frozen
Ice full indicator is on but ice
is not full
Ice Full sensor is obstructed
Build up form on the sensor
Make sure that there are no obstruction or
objects aligned with the ice full sensor
Remove the ice cubes from the ice basket
and close the lid
Use a mild vinegar solution to clean the
sensor
Conditions for ice making
cycle are right but no ice is
made
Refrigerant leaks/ sealed sys-
tem is blocked
Contact Whynter Service Department
TROUBLESHOOTING