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5. The purchase date.
Please note a valid purchase receipt or guarantee
documentation is required for in guarantee service
calls.
Customer Care
For general enquiries concerning your Electrolux
appliance, or for further information on Electrolux
products please contact our Customer Care
Department by letter or telephone at the address
below or visit our website at
www.electrolux.co.uk
Customer Care Department Electrolux Major
Appliances Addington Way Luton
Bedfordshire, LU4 9QQ
your local Service Force Centre by telephoning
08445 616 616
Your telephone call will be automatically routed to the
Service Force Centre covering your postcode area.
For the address of your local Service Force Centre
and further information about Service Force, please
visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you
have read the details under the heading
"What to do if..."
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the appliance
(found on the rating plate).
Electrolux Group (Irl) Ltd Long Mile Road,
Dublin 12, Republic of Ireland Tel: +353 (0)1
4090751 Email: service.eid@electrolux.ie
(*) Calls may be recorded for training purposes
For Customer Service in The Republic of Ireland
please contact us at the address below:
Tel:
AEG-Electrolux 08445 611 611 (*)
Electrolux 08445 613 613 (*)
Zanussi-Electrolux 08445 612 612 (*)
European Guarantee
particular model or range of appliances.
• The appliance guarantee is personal to the original
purchaser of the appliance and cannot be
transferred to another user.
• The appliance is installed and used in accordance
with instructions issued by Electrolux and is only
used within the home, i.e. is not used for
commercial purposes.
• The appliance is installed in accordance with all
relevant regulations in force within your new
country of residence.
The provisions of this European Guarantee do
not affect any of the rights granted to you by
law.
This appliance is guaranteed by Electrolux in each of
the countries listed at the back of this user manual,
for the period specified in the appliance guarantee or
otherwise by law. If you move from one of these
countries to another of the countries listed, the
appliance guarantee will move with you subject to the
following qualifications:
• The appliance guarantee starts from the date you
first purchased the appliance which will be
evidenced by production of a valid purchase
document issued by the seller of the appliance.
• The appliance guarantee is for the same period
and to the same extent for labour and parts as
exists in your new country of residence for this