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Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the
problem is a simple one which you can solve yourself without the expense of a service call.
If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the
appliance is under guarantee.
Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.
PROBLEM POSSIBLE SOLUTION
For problems relating to the oven please refer to the ZBM 799 operating instructions.
The hob burners will not light
Ensure the burner parts have been placed correctly.
See page 11.
Check that there is not a problem with your gas supply.
You can do this by making sure that other gas
appliances such as central heating or gas fire are
working.
Having difficulty cleaning any part of the hob
Check that the instructions for care and cleaning
beginning on page 9 are being followed.
SOMETHING NOT WORKING?