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SOMETHING NOT WORKING
SERVICE AND SPARE PARTS
If, having followed these instructions carefully, your cooker hood fails to work properly please carry out
the following checks.
Symptom
The cooker hood will not start
The cooker hood is not working effectively
The cooker hood has switched off during
operation
If after all these checks, the problem persists,
contact your local Service Force Centre,
quoting the model and serial number.
Please note that it will be necessary to
provide proof of purchase for any
in-guarantee service calls.
Solution
• Check the hood is connected to the electricity supply.
• Check that the fan speed control is set to 1, 2 or 3.
• The fan speed is set high enough for the task.
• The grease filter is clean.
• The kitchen is adequately vented to allow the entry
of fresh air.
• If set up for recirculation, check that the charcoal
filter is still effective.
• If set up for extraction, check that the ducting and
outlets are not blocked.
• The safety cut-out device has been tripped.
• Turn off the hob and then wait for the device to reset.
In-guarantee customers should ensure
that the above checks have been made as
the engineer will make a charge if the fault
is not a mechanical or electrical
breakdown.
If you require an engineer or wish to purchase spare
parts contact your local Service Force Centre by
telephoning:
08705 929929
Your telephone call will be routed to your local
Service Force Centre. For further details please see the
accompanying customer care book.
For general assistance with your appliance or for
information on Zanussi products please contact our
Customer Care Department.
Customer Care Department,
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 727 727*
* calls to this number may be recorded for training
purposes.