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Service
Service and Spare Parts
In the event of your appliance requiring service, or if you
wish to purchase spare parts, please contact your local
Service Force Centre by telephoning:
08705 929929
Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
For the address of your local Service Force Centre and
further information about Service Force, please visit the
website at www.serviceforce.co.uk
For Customer Service in Ireland please contact us at
the address below:
Zanussi Electrolux
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0)1 4090751
Email: service.eid@electrolux.ie
Before calling out an engineer, please ensure you have read
the details under the heading ”Something Not Working”.
When you contact the Service Force Centre you will need
to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance
(found on the rating plate affixed to the rear of
the dishwasher).
5. The purchase date
Please note that a valid purchase receipt or guarantee
documentation is required for in-guarantee service calls.
Customer Care Department
For general enquiries concerning your Zanussi Electrolux
appliance or for further information on Zanussi Electrolux
products, please contact our Customer Care Department
by letter or telephone at the address below or visit our
website at www.zanussi.co.uk
Customer Care Department
Zanussi Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 727727 *
* call to this number may be recorded for training purposes.
Never attempt to repair the dishwasher yourself.
Repairs carried out by unauthorised or inexperienced
persons can cause injury or serious malfunctioning.
Indicator for the selected programme
flashes:
The display shows error code , 10.
(Problems with the water supply).
• Is the water tap turned on?
• Is the filter inside the inlet hose blocked?
• Is the water inlet hose kinked or nipped?
• Are the filters clogged?
Fault Check
Indicator for the selected programme
flashes:
The display shows error code , 20.
(Problems with water drainage).
• Is the spigot blocked?
• Is the water drain hose kinked or nipped?
• Are the filters clogged?
With help of the error code on the display, it’s possible that you can solve the problem yourself. When the problem is
solved, press in the button for the disrupted programme and the programme continues.
For other error codes on the display ( , followed by a numbers):
• Interrupt the dishwashing cycle.
• Switch the dishwasher off.
• Select the relevant programme again.
If the problem occurs again, contact your local service centre, stating the error code.