4
TROUBLESHOOTING
This chapter provides troubleshooting information which can be used
if the AccessBuilder or one of its components fails to operate correctly.
If after reviewing the information in this chapter, you cannot correct
the problem, contact your AccessBuilder supplier for further assistance.
System Does Not
Power On
If the system fails to operate after you power it on, try the following
procedures, one at a time, until the problem is solved.
1 Power off the system. Unplug the power cable from the wall outlet and
plug it in again; then power on the system.
2 Test for power at the wall outlet by plugging in another device.
Select another outlet on a different circuit if necessary.
TABM Not
Communicating
with an
AccessBuilder
If the unit does not appear on the list of AccessBuilders found
following the autodiscovery process, check the front panel LEDs for
activity. The Ethernet or Token Ring cable connections should then be
checked for proper electrical connections.
When operating dual protocols (IP and IPX) over the network segment
to which the TABM workstation is attached, TABM can manage
AccessBuilders only for the protocol selected. Once the Transcend
TABM application has been installed for either an IP or IPX network
type, it cannot be used to manage the other, i.e., when installed for IP,
TABM cannot manage IPX AccessBuilders.
ab4kbook Page 1 Thursday, March 27, 1997 11:51 AM
