Factory Express Portfolio
Factory Express PortfolioFactory Express Portfolio
Factory Express Portfolio
for Servers and Storage
for Servers and Storagefor Servers and Storage
for Servers and Storage
HP Factory Express offers configuration, customization, integration and deployment services for HP
servers and storage products. Customers can choose how their factory solutions are built, tested,
integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading, asset
tagging and custom packaging. HP products supported through Factory Express include: a wide array of
servers and storage: HP Integrity, HP ProLiant & HP ProLiant Server Blades, HP BladeSystem, HP 9000
servers as well as the MSAxxxx, VA7xxx, EVA3000 & EVA5000, XP, rackable tape libraries and
configurable network switches.
NOTE:
NOTE: NOTE:
NOTE:
For more information on Factory Express services for your specific server model please contact
your sales representative or go to:
http://www.hp.com/go/factory-express
.
Service and Support
Service and SupportService and Support
Service and Support
HP Care Pack services provide total care and support expertise with committed response designed to
meet your IT and business needs.
The HP Care Pack service or ProLiant BL c-Class server blades, cover the server blade and all HP
branded hardware options qualified for the server, purchased at the same time or afterwards, internal to
the server.
HP Care Pack services for the c7000 and c3000 Enclosure cover the enclosure, power supplies and
fans. HP qualified rack options are covered by these services when installed within the same rack. HP
supported c-Class enclosure devices including pass thru, Ethernet interconnect and virtual connect
modules are also covered by the c7000 and c3000 enclosure Care Pack services.
NOTE:
NOTE:NOTE:
NOTE:
SAN/Fabric switches for the HP c-Class BladeSystem are not covered under the c7000 enclosure
Care Packs, SAN/Fabric switches carry separate Care Packs. SAN/Fabric Switch Care Pack service level
support should always be uplifted to match existing storage or server service level.
To fully capitalize on your HP BladeSystem servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in
provision of multi vender support solutions provides a range of support services designed to meet the
varying needs of business. Whether an SMB or large global corporation HP has a HP BadeSystem server
support offer to help you speedily deploy and maximize system uptime.
Recommended Service
Recommended ServiceRecommended Service
Recommended Service
- Simplify ProLiant solution implementation, maintenance and management.
Support Service
Support ServiceSupport Service
Support Service
- 4-Hour Response Coverage, 3-Year, 24 x 7, Same Business Day
Deployment Service
Deployment ServiceDeployment Service
Deployment Service
- Installation and Start Up for HP BladeSystem Infrastructure
Enhanced Service
Enhanced Service Enhanced Service
Enhanced Service
- Optimize service level to increase IT performance and availability
Support Service
Support Service Support Service
Support Service
- HP Proactive BladeSystem Service, 1-Year
Deployment Service
Deployment ServiceDeployment Service
Deployment Service
- Enhanced Network Installation and Start-up for HP BladeSystem Switches
Installation & Start-Up service for HP BladeSystem Infrastructure plus HP BladeSystem Enhanced Network
Installation and Start-UP as per the Customer Description and/or Data Sheet. To be delivered on a
scheduled basis 8am-5pm, M-F, excluding HP holidays.
For a complete listing of service offerings and information visit:
http://www.hp.com/services/bladesystemservices
QuickSpecs
HP BladeSystem c-Class Interconnect Components
HP BladeSystem c-Class Interconnect ComponentsHP BladeSystem c-Class Interconnect Components
HP BladeSystem c-Class Interconnect Components
Standard Features
DA - 12524 Worldwide — Version 11 — July 14, 2008
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