an application error has
occurred 301
application icon is missing 303
cannot open Embedded Web
Server 326
checking an unresponsive
printer 272
checking an unresponsive
scanner 295
contacting customer support 326
error reading USB drive 304
FAQ about color printing 323
fax and e‑mail functions are not
set up 297
forgot My MFP password 304
Forms are not available or are not
working 302
nothing happens when USB drive
is inserted 304
printer cannot scan to selected
destination 303
Scan to Network 302
solving basic printer
problems 272
troubleshooting, copy
copier does not respond 292
partial document or photo
copies 294
poor copy quality 293
poor scanned image quality 296
scanner unit does not close 292
troubleshooting, display
display is blank 288
display shows only diamonds 288
troubleshooting, fax
caller ID is not shown 297
can receive but not send
faxes 300
can send but not receive
faxes 299
cannot send or receive a fax 298
received fax has poor print
quality 300
troubleshooting, paper feed
message remains after jam is
cleared 308
troubleshooting, print
error reading flash drive 288
held jobs do not print 289
incorrect characters print 291
incorrect margins 310
jammed pages are not
reprinted 308
job prints from wrong tray 291
job prints on wrong paper 291
jobs do not print 288
Large jobs do not collate 291
multiple‑language PDF files do not
print 288
paper curl 311
paper frequently jams 308
print job takes longer than
expected 290
printing slows down 290
tray linking does not work 291
unexpected page breaks
occur 292
troubleshooting, print quality
black streaks on a page 319
blank pages 315
characters have jagged edges 309
clipped images 309
fine horizontal lines 309
gray background 310
light colored line, white line, or
incorrectly colored line appears
on prints 311
poor transparency quality 323
print irregularities 312
print is too dark 313
print is too light 314
repeating defects 316
shadow images appear on
prints 317
skewed print 317
solid color pages 319
streaked horizontal lines appear
on prints 320
streaked vertical lines on
prints 320
toner fog or background shading
on the page 321
toner rubs off 322
toner specks 322
white streaks on a page 319
troubleshooting, printer options
2,000‑sheet drawer problems 306
cannot detect flash memory
card 306
cannot detect printer hard
disk 306
internal print server 307
Internal Solutions Port 307
memory card 306
option does not work 305
paper tray problems 305
USB/parallel interface card 307
troubleshooting, scan
cannot scan from a computer 297
partial document or photo
scans 296
scan was not successful 295
scanner unit does not close 292
scanning takes too long or freezes
the computer 295
U
understanding the home screen
buttons and icons 16
Universal Paper Size
setting 60
Universal paper size 145
Universal Setup menu 145
unlinking trays 75, 76
Unsupported USB device, please
remove 274
updating options in printer
driver 46
usb drive
error reading 304
nothing happens when
inserted 304
USB port 43
USB/parallel interface card
troubleshooting 307
using Forms and Favorites 85
using Hibernate Mode 221
using Max Speed and Max Yield 86
using shortcuts
sending fax 119
using the address book 107
sending fax 119
using the ScanBack Utility 131
using the touch‑screen buttons 18
Utilities menu 211
V
verify print jobs 89
printing from a Macintosh
computer 89
printing from Windows 89
viewing
reports 253
viewing a fax log 121
Index 353
