7. TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact an EIZO dealer.
● No picture problems → See No.1 ~ No.2
● Imaging problems → See No.3 ~ No.10
● Other problems → See No.11 ~ No.14
● USB problems → See No.15 ~ No.16
Problems
Points to check with Possible Solutions
1. No picture
● Indicator status: Off
● Check that the power cord is correctly
connected. If the problem persists, turn
off the monitor power for a few
minutes, then turn it back on and try
again.
● Try pressing the Power button.
● Try pressing the power of the
computer.
● Indicator status: Blue ● Check the "Brightness" setting.
● Indicator status: Yellow
● Switch the signal input by pressing the
Input Signal Selection Button on the
front control panel.
● Try pressing a key on the keyboard, or
clicking the mouse.
2. Error messages shown below will remain on the
screen for 40 seconds.
These messages appear when the signal is
not inputted correctly, even if the monitor
functions properly.
● When the image is displayed correctly
after a short time, there is no problem
with the monitor. (Some PCs do not
output the signal soon after powering
on.)
● Check that the signal cable is properly
connected to the PC or graphics board.
● Switch the signal input by pressing the
Input signal selection button on the
front control panel.
