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Troubleshooting
Beforecallingaservicetechnician,pleasecheck
thefollowingtableforapossiblecauseofthe
symptomandsomesolutions.
Symptom and solution
TV will not turn on
•Makesurethepowercordispluggedin,and
thenpress!or1.
•Theremotecontrolbatteriesmaybedead.
Replacethebatteries.
No picture, no sound
•Checktheaerialconnections.
No sound, picture OK
•Thesoundmaybemuted.Press2+,−or
U.
•Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
Poor sound, picture OK
•Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
Poor picture, sound OK
•Checktheaerialconnections.
•Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
•AdjustthePICTUREmenu.
Poor reception of broadcast channels
•Checktheaerialconnections.
•Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
•MakesuretheColour Systemisproperlyset.
Teletext problems
•Checktheaerialconnections.
Goodperformanceoftextdependsona
goodstrongbroadcastsignal.
The brightness of the screen comes
down, or flickers of the screen are
caused, or some parts of the screen do
not light up.
•WhenyoujustbuyandstarttousethisTV,
aickeringmaybecausedinthescreen.In
thiscase,switchofftheTV,thenswitchonit
againtocurethecondition.
•Thecoldcathodeuorescentlampusedfor
thebacklightonthisTVhaslongevity.When
thebrightnessofthescreencomesdown,
ortheickersofthescreenarecaused,or
somepartsofthescreendonotlightup,
itmayreachtheendofitslife.Contacta
servicetechnician.
Some pixels of the screen do not light
up
•TheLCDdisplaypanelismanufactured
usinganextremelyhighlevelofprecision
technology,however,sometimessome
pixelsofthescreenmaybemissingpicture
elementsorhaveluminousspots.Thisisnot
asignofamalfunction.
The picture brightness varies when you
display switch the TV on.
•IfyouswitchtheTVonat0°Candunder,
waituntilthewarmsup.
Multiple images
•Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
•Aerialreceptionmaybepoor.Useahigh
directionaloutdooraerial.
•Checkifthedirectionoftheaerialhas
changed.
Poor colour or no colour
•Thestationmayhavebroadcastdifculties.
Tryanotherchannel.
•AdjusttheTintand/orColourinthe
PICTUREmenu.
The remote control does not operate
•Makesuretheremotecontrolissettothe
correctdevicemode.
•Removeallobstructionsbetweentheremote
controlandtheremotecontrolsensoronthe
TV.
•Theremotecontrolbatteriesmaybedead.
Replacethebatteries.
Broadcast system
Broadcast transmission systems of each
country or region
Asia M.E.
Country or region Colour Sound
Bahrain,Kuwait,Israel,
Oman,Qatar,
UnitedArabEmirates,
Yemen,etc.
Indonesia,Malaysia,
Singapore,Thailand,etc.
PAL B/G
China,Vietnam PAL D/K
ChinaHongKong PAL I
Reference section