7
1. Introduction
The Verder Group of companies have offices located in Austria, Belgium, China, Czech Republic,
France, Germany, Hungary, Japan, Norway, Poland, Romania, Slovakia, South Africa, The
Netherlands, United States and the UK. A network of worldwide distributors support our products in
other countries of which a full list can be seen at www.verderflex.com. Group headquarters are in
Holland.
Verder’s in-house designers and application engineers have developed a new generation of
products, the range of Peristaltic hose pumps, which are designed by Verder’s own production team.
Full product training and documentation is available, and Verder takes no responsibility for
malfunction of the pump caused by failure to follow these operating procedures; if operators do not
read and understand this manual, they are not considered by Verder to be qualified to assemble,
install, operate or maintain this equipment. As any pump is no more or no less than one component
part of an overall process, it is essential for the successful completion of the total process for the
pump to be working to its fullest potential, and for the operator to be fully conversant with the
operating principles of our hose pump.
Verder strives to maintain quality standards based upon ISO 9000 standards.
It is Verder policy to supply its documentation in a number of languages and software options, and
your Verder distributor will be able to assists you with the options available.
Verder recognizes its responsibilities to its customers around the world, and will always seek to
meet or exceed their expectations. Customer comments and feedback are always warmly welcomed
and input to the development of procedures and products, is common. Should you have any issues
on which you wish to comment, please return your comments to your local Verder distributor who
will then forward them for action to Verder Ltd.
